Dental
An ID card is not required to obtain dental services. However, if you want a SHIP Dental Plan ID card, you may obtain one from the Delta Dental of California "online services" webpage.
Medical
SHIP identification cards are mailed directly to ALL SHIP members by Anthem Blue Cross each Fall in late October. Additionally, Anthem Blue Cross mails SHIP identification cards to NEW members throughout the year, usually within 6 weeks of the day their coverage begins.
If you have not received a SHIP ID card from Anthem Blue Cross, the instructions below describe how to verify or change your mailing address in SISWeb and how to obtain a temporary or permanent ID card.
Make sure your address is correct in SISWeb
If you have moved but did not update your SISWeb mailing address, your SHIP ID card may have been sent to your previous address. Any mailings you receive from Anthem Blue Cross, including your SHIP ID card, will be sent to the "Mailing/Current Address" that you currently have on file in SISWeb. To verify or change your address, log in to SISWeb, click on "Personal Information" and select "Update Address(es) and Phone(s)."
Once you have verified or changed your address, read the following instructions to request a temporary and/or permanent ID Card:
Temporary ID Card
If you have not received a SHIP ID card, you may obtain a temporary card from the Member Access page of the Anthem Blue Cross website. You will be required to register as a user on the Anthem Blue Cross website, and will be asked for your "Member ID" number. If you don't know your Member ID, you may provide your social security number. If you do not have a social security number, provide your student identification number (SID). Anthem Blue Cross provides a handout titled "Got ID Cards?" (pdf) that might be useful.
Permanent ID Card
To obtain a permanent SHIP ID card, first update your mailing address on SISWeb. Allow two weeks for your updated address to be transferred to the Antem Blue Cross customer database. Then log on to the Member Access page of the Anthem Blue Cross website and request a permanent ID card. It will be mailed to you directly from Anthem Blue Cross.
没有评论:
发表评论