2008年7月27日星期日

(WO/2002/075627) SYSTEM FOR MANAGING MEDICAL INSURANCE USING INFORMATION COMMUNICATION NETWORK

WO 02/075627 What is claimed is: 1. A medical insurance electronic recording medium comprising a thin card-type information recording medium mounted with semiconductor memories where medical insurance-related information of medical insurance beneficiaries is so stored as to be read outside.
2. The medium as defined in claim 1, further comprising: information transmitting/receiving means for transmitting information stored and recorded in the semiconductor memory outside through data communication and receive related information transmitted from outside; input/output means for outputting medical insurance related information of the semiconductor memory to the information transmitting/receiving means and storing related information received from outside in the information transmitting/receiving means; and control processing means for controlling outside transmission of related information stored at the semiconductor memory and storage of the received information.
3. The medium as defined in claim 2 wherein the information storing zone of the semiconductor memory comprises: a medical insurance information storing zone where medical insurance related information allocated to medical insurance beneficiary subscribing medical insurance is stored; an individual information storing zone where individual information on medical insurance beneficiaries is stored; an access security information storing zone where access security information needed to make an access to outside for medical treatments resulting from medical insurance benefits is stored; and a medical record information storing zone where updated medical treatment records on the medical insurance beneficiary received from outside are stored.
4. The medium as defined in claim 2 wherein the information transmitting/receiving means comprises a contact type of a data WO 02/075627 transmitting/receiving terminal for transmission and reception of data while being in connection with an external apparatus.
5. The medium as defined in claim 2 wherein the information transmitting/receiving means comprises an antenna embedded in relevant electronic recording medium to wiretessty transmit and receive data.
6. The medium as defined in claim 1 wherein the information recording medium has a magnetic record tape where information on the on-line payment settlement means is recorded.
7. The medium as defined in claim 6 wherein the information recorded in the magnetic record tape is the information on a credit card.
8. The medium as defined in claim 2 wherein the semiconductor memory further comprises a zone where information on the on-line settlement means is stored, and the control means further performs a control operation to output the information on the on-line settlement means stored at the semiconductor memory through the input/output means to the information transmitting/receiving means.
9. A medical insurance management system, the system including : a medical insurance electronic recording medium card of a thin card-type electronic information recording medium mounted with semiconductor memories stored with medical insurance-related information, and issued to medical insurance beneficiary; card reading/writing means for reading information stored in the medical insurance electronic recording medium and for recording medical recording information of relevant medical insurance beneficiary on related medical insurance electronic recording medium; a medical institution regional terminal for being accessed on-line through information communication networks by medical insurance related information readable by card reading/writing means and for requesting on-line the medical insurance premium and medical fee (to be paid by patient) arranged as a result of treatment on relevant medical insurance beneficiary; medical insurance management means for allowing an on-line access to the medical institution regional terminal by the medical insurance related information of medical insurance electronic recording medium possessed by the medical insurance beneficiary and requesting payment approval relative to medical insurance premium and medical fee (to be paid by patient) requested as a result of treatment on medical insurance beneficiary from medical institution regional terminal ; an information database stored with medical insurance related information of medical insurance beneficiary issued by the medical insurance electronic recording medium; and a payment approval server for certifying the medical insurance fee and medical fee (to be paid by patient) to relevant medical institution according to payment approval request of medical fee relative to medical institution regional terminal from the medical insurance management means.
10. The system as defined in claim 9 further comprising a signature approval input unit for allowing the medical insurance beneficiary to certify medical treatment result details, wherein the medium ! insurance management means makes a request for payment approval on medical insurance premium and medical treatment fee (to be paid by patient) demanded by the medical institution regional terminal to the payment approval server when a signature approval of the medical insurance beneficiary input by the signature approval input unit is received.
11. The system as defined in claim 9 wherein the medical institution regional terminal and medical insurance management means further comprises a security encode and a compression processing unit having previously agreed encoding and compressing algorithms to encode and compress or to decode and decompress information respectively transmitted between the medical institution regional terminal and medical insurance management means.
12. The system, as defined in claim 9, wherein the medical institution regional terminal and medical insurance management means respectively further comprise a switching hub and a router.
13. The system as defined in claim 9 wherein the information database collectively stores and manages all the medical treatment records on medical insurance beneficiaries who have received the medical insurance electronic recording medium, and the medical insurance managing means extracts the medical treatment records of the relevant medical insurance beneficiary out of the information database to transmit same in a reference type of on-line data when an information inquiry is made by the medical institution regional terminal with the medical insurance electronic recording medium.
14. The system as defined in claim 9 wherein the medical insurance management means further comprises: an internet phone (Voice Over Internet Protocol) server for providing medical insurance and medical treatment record related information via voice communication.
15. The system as defined in claim 9 wherein the medical insurance management means further comprises an automatic response system server for providing in voice the medical insurance related information and other civil petition-related information by way of automatic voice response function.
16. The system as defined in claim 9 wherein the medical insurance electronic recording medium is stored with identification and approval information on on-line settlement means, the system further comprising: a value added network connected with the information communication network; and an on-line settlement server connected with the medical institution regional terminal via the value added network to approve the on-line settlement means included in the medical insurance electronic record medium by using approval and identification information on the on-line settlement means received from the medical institution regional terminal to approve the on-line settlement of medical fee (to be paid by patient).
17. A medical insurance management method using medical insurance electronic recording medium and communication networks, the method comprising the steps of: utilizing a medical insurance related information stored in a medical insurance electronic recording medium possessed by a medical insurance beneficiary to allow a medical institution regional terminal to be accessed to a medical insurance management system through the information communication networks; requesting medical insurance premium and medical fee (to be paid by patient) allocated as a result of treatment to the medical insurance management system while the medical institution regional terminal is in connection with the system; processing a payment approval of medical insurance premium and medical fee (to be paid by patient) requested from the medical insurance management system to the medical institution regional terminal ; paying the medical insurance premium approved in payment by medical management corporations at the payment approval process step at a prescribed date to a relevant medical institution and requesting the payment-certified medical fee (to be paid by patient) to medical insurance beneficiary to pay the received medical fee (to be paid by patient) to relevant medical institution.
18. The method as defined in claim 17 wherein the step of utilizing a medical insurance related information using the medical insurance electronic recording medium to allow a medical institution regional terminal to be accessed to a medical insurance management system further comprises the steps of: transmitting medical treatment history records on medical insurance beneficiaries from the medical insurance management system to the medical institution regional terminal through information communication network; and performing medical treatments in the medical institution regional -terminal with reference to medical treatment history records on the medical insurance beneficiaries transmitted by the medical insurance management system.
19. The method as defined in claim 17 wherein the step of processing a payment approval of medical insurance premium and medical fee (to be paid by patient) requested by the medical institution regional terminal is completed by the medical insurance management system that receives signature approval information on treatment details after the medical treatments have made to the medical insurance beneficiary and that allows a payment settlement for medical insurance premium and medical fee (to be paid by patient).
20. The method as defined in claim 17 further comprising a step of a medical insurance beneficiary selecting a payment settlement method prior to effecting the medical fee requesting step, wherein, if the medical insurance beneficiary selects the on-line settlement method to pay the medical fee (to be paid by patient), the system further comprises the steps of: the medical institution regional terminal getting connected with the on-line settlement server through value added network; the medical institution regional terminal reading the identification and approval information of the on-line settlement means from the medical insurance electronic record medium possessed by the medical insurance beneficiary to transmit same to the on-line settlement server via the value added network; the on-line settlement server approving the on-line settlement means by way of using the identification and approval information of the on-line settlement means transmitted from the medical institution regional terminal and transmitting the approval result and information on the on-line settlement limit of the on-line settlement means to the medical institution regional terminal via the value added network; the medical institution regional terminal transmitting the medical fee requesting details and settlement approval information of the medical insurance beneficiary to the on-line settlement server via the value added network according to the approval result and on-line settlement limit received from the on-line settlement server; and the on-line settlement server comparing the medical fees of requested treatment details transmitted by the medical institution regional terminal with the relevant approval result of the on-line settlement means and the on-line settlement limit to effect the settlement approval processing to transmit the settlement approval results to the on-line settlement server via the value added network, wherein the requesting and payment approval processing steps not carrying out requests of medical fee (to be paid by patient) and the payment approval process.
21. The method as defined in claim 20 wherein the on-line settlement server performs a settlement approval on the medical fee (to be paid by patient) only after the signature approval information on medical insurance beneficiary is received from the medical institution regional terminal.
22. A medical insurance management system for collectively storing and controlling medical record information in relation to treatment results of various medical insurance beneficiaries, the system comprising: a plurality of server means, each mounted at various fields of medical related special institutions and business, for on-line requesting statistical and analytical data made on medical insurance beneficiaries and receiving on-line the statistical and analytical data via information communication network for storage thereof; medical insurance managing means for making various fields of statistical and analytical data on the basis of the medical treatment records resulted from the medical treatment practices on the plurality of medical insurance beneficiaries and transmitting on-line the statistical and analytical data via the information communication network according to the information requests from the plurality of server means; computer terminal for making various fields of statistical and analytical data on the basis of the medical treatment records resulted from medical treatments on a plurality of medical insurance beneficiaries under the management of medical insurance managing means; and information databases for storing and managing the various fields of statistical and analytical data made by the computer terminal.
23. The system as defined in claim 22 wherein the plurality of server means transmit specific characteristic information on various fields of medical related special institutions and business to the medical insurance managing means to request provision of statistical and analytical data relating to the characteristic information thereof.

Bermuda's International and Local Insurers

Bermuda's international and local insurers A to L Part 1 of 2
Specialty risk, captive, excess liability, property catastrophe, etc. offered by multi-nationals
By Keith Archibald Forbes (see About Us) exclusively for Bermuda Online
To refer by e-mail to this file use "bermuda-online.org/insurebm" as your Subject.
Introduction
See Bermuda's Insurance Advantages, which also describes the Categories (Classes) of Bermuda-based Insurance Companies and Bermuda's Insurance Companies M to Z.
This file lists many Bermuda incorporated international - not domestic unless shown as local - insurance & reinsurance companies
When telephoning, dial area code 441 first. Jurisdictional regulatory agency is the Insurance Division of Bermuda Monetary Authority.
All shown are limited liability companies.
A - American
Name
Details
AAA Risk Solutions

Aberdeen Assurance (Bermuda)
Formed 13 May 2003. Class 1.
ABIC Insurance
Formed 20 October 2003. Class 3.
Acadia Life International
P. O. Box HM 2064, Hamilton HM HX.
Acadia Life
As above
Accord Re
28 Church Street, Hamilton HM 12. Phone 292-4006. Fax 292-3865.
Accord Underwriting Agency
Continental Building, 25 Church Street, Hamilton HM 12. Phone 292-4006.
Ace Group of Companies
Rated A+. World HQ in Bermuda. Ace Building, 30 Woodbourne Avenue, Hamilton HM 08. Phone 295-5200. Fax 295-5221. P. O. Box HM 1015, Hamilton HM DX, Bermuda. Subsidiaries include ACE Bermuda Insurance Ltd; ACE Capital Re International Ltd (phone 292-2603); ACE Risk Management International Ltd; ACE Tempest Life Reinsurance Ltd; ACE Tempest Reinsurance Ltd. Regional headquarters are Bermuda, London, including Lloyd's Syndicate 2488, Stamford and Dublin.
Ace Tempest Re Group
the reinsurance division of the Ace Group of Companies. In 2007 established an underwriting presence at Lloyd's Reinsurance Company (China) Limited, Lloyd's new licensed reinsurance company based in Shanghai. Offers all lines of property and casualty facultative and treaty reinsurance to the Chinese market, fully supported by Ace's existing Lloyd's Syndicate 2488.
Advent Re
Formed December 2006
Aeolus Re
Formed 2006, Class 4. Incorporated June 2006. Another post-Hurricane Katrina start-up with a capital base exceeding $1 billion. The bulk of the investment came from two private equity investors, Warburg Pincus and Merrill Lynch Global Private Equity. Founded by Peter Appel and David Eklund as the reinsurance unit of Aeolus Ltd. Provides fully collateralized property catastrophe protection to insurers and reinsurers on both an ultimate net loss and industry loss warranty basis.
AEGIS Electric & Gas Insurance Solutions
Incorporated 1January 2002. Class 3.
Aetna Life and Casualty (Bermuda)

AFC Re
Victoria Hall, 11 Victoria Street, Hamilton HM 11. 292-1361. Fax 299-8813
Affiliates Insurers
Formed 23 October 2002. Class 3.
Agatha Re
Incorporated 28 November 2001. Class 3.
AIG Cat Excess Liability
P. O. Box HM 152, Hamilton HM AX. Formerly Starr Excess International. Has between 500 and 600 clients in Bermuda. A property and casualty subsidiary of AIG providing catastrophic excess liability products, services and solutions plus capability to offer policies on an admitted basis.
Airline Mutual Insurance
Managed by Thomas Miller (Bermuda) Ltd
Airways Assurance
C/o Conyers Dill & Pearman
Aggcap Insurance
Incorporated 15 March 2002. Class 2.
Alea Group Holdings (Bermuda)
Crown House, 3rd Floor, 4 Par-la-Ville Road, Hamilton HM 08. Or P. O. Box HM 2983, Hamilton HM MX. 296-9150. Alea Bermuda Ltd. is a property and casualty insurance company. Also with offices in Bahrain, Basle, Jersey (CI), Kuala Lumpur, London, New York, Norwalk (CT), Rocky Hill, Sydney, Toronto, Tokyo and Tunis. Now owned by Fortress Investment Group LLC, which manages private equity and hedge funds.
Alea (Bermuda)
P. O. Box HM 2983, Hamilton HM MX. A member of the Alea Group. Underwriting for Aviation and Space, Finite and CAT.
Alberti Re
Formed 2006, Class 3
AlfaStar Insurance Group
formerly Stirling Cooke Brown. Chairman Stephen Crane.
Alice Re
Formed 2006, Class 1.
Allianz Risk Transfer (Bermuda) - (ART)
55 Par-la-Ville Road, Hamilton HM 11. 295-4722. Fax 295-2867. Allianz is the leading insurer in Germany and Austria.
Allied World Assurance Company - (AWAC)
Bermuda Commercial Bank Building, 43 Victoria Street, Hamilton HM 12. Phone 278-5400. Fax 296-3428. P. O. Box 3010, Hamilton HM MX.. A commercial property, casualty. reinsurance and specialty lines insurer. Incorporated 13 November 2001. Property and catastrophe insurance and reinsurance. With US$1.5 billion in capital. A joint venture between American International Group Inc, Chubb Corporation, GS Capital Partners 2000 LP, an investment fund managed by Goldman Sachs & Co. Class 4. Also in Dublin.
Alternative Reinsurance
C/o Conyers Dill & Pearman, Bermuda.
Amerimed Insurance
Incorporated November 6, 2002. Class 1.
Amlin Bermuda
2005. Class 4. Largest independent Lloyd's insurance group. Parent is Amlin plc of UK. With total capital in the region of $1 billion.
American Senterfitt Insurance Company
Incorporated 30 October 2001. Class 1.
American Fire & Marine
48 Par-la-Ville Road, Hamilton HM 11. Phone 295-6986
American General Life of Bermuda
A subsidiary of American General Corp. In 2001, it took over and renamed Templeton General Life of Bermuda Ltd. Taken over in 2001 by AIG
American Indemnity Insurance Company
Belvedere Building, Pitt's Bay Road, Pembroke. Phone 292-7569
American International to Axis
American International Underwriters Group (Bermuda)
29 Richmond Road, Hamilton HM 08. Phone 295-2121. Fax 292-6735. Owned by American International Group, world's largest insurer by market value, founded in Shanghai, China, in 1919. New York-headquartered but with a prominent Bermuda office.
American Investors Insurance (Bermuda)

American & Overseas Reinsurance Management Company

American Safety Insurance Holdings
(770) 485-4310. Toll free: (800) 388-3647. Fax: (770) 952-7507.
Amerisure Re (Bermuda)
Windsor Place, Church, Queen and Reid Streets, Hamilton.
Amlin Bermuda
Incorporated 24 October 2005. A new $1 billion reinsurer being formed by Amlin, one of the largest UK-listed Lloyd’s insurers.
Anderson Hill Insurance

ANECO Reinsurance Co
The first publicly held reinsurance firm in Bermuda.
Annuity & Life Reinsurance
Cumberland House, 1 Victoria Street, Hamilton HM 11. P. O. Box HM 98, Hamilton HM AX. Lawrence S. Doyle. Arrived 1998. A subsidiary of Annuity & Life Re America, formerly Capitol Bankers Life Insurance Company. Provided annuity and life reinsurance to insurers through its wholly owned subsidiaries, Annuity and Life Reassurance, Ltd. and Annuity and Life Reassurance America, Inc.
Aon (Bermuda)
Phone (441) 295-0265. Top floor, Cumberland House, Victoria Street, Hamilton. P. O. Box HM 2450, Hamilton HM JX. Specialist insurance, broking, reinsurance expertise and consulting. One of the first in Bermuda.
Appalachian Re (Bermuda)
Formed 2006, Class 3
Aquila Energy Re
Aquila Inc. of the USA is a leading wholesaler of electric power and natural gas. It was seriously buffeted by the Enron fiasco. As a result, the Bermuda company is wound down its operations. It closed its Bermuda office and reduced its staff to 1.
Arcata National Insurance
Incorporated 13 December 2001. Class 2.
Archimedes Risk Solutions
Incorporated 3 June 2002. Class 2.
Arch Reinsurance
Craig Appin House, Wesley Street, Hamilton. P. O. Box HM 1826, Hamilton HM HX. Telephone (441) 296-8240. P. O. Box HM 1826, Hamilton HM HX. Broad-based multi-line reinsurance. Originally Risk Capital Reinsurance Company. Capital US$ 1 billion. Moved to Bermuda from Delaware on November 8, 2000 to avoid US taxes. Part of Arch Capital Group of USA. Arch Capital Group Bermuda and Arch Merger Corporation were formed in July 2000. More than 25 percent is owned by XL Capital. In 2000, Arch acquired Hales, a private American merchant bank specializing in insurance. Class 4.
Ardra Insurance Company
Owned by Richard and Jean DiLoreto of USA.
Argo Group International Holding
Formed by the 2007 merger between PXRE and US insurer Argonaut Group, 110 Pitts Bay Road, formerly the office of PXRE. An international underwriter of specialty insurance and reinsurance products in niche areas of the property and casualty market.
Argus Insurance Company
Local. 12 Wesley Street, Hamilton HM 11. P. O. Box HM 1064, Hamilton HM EX. Telephone 295-2021. Fax 292-6763. Argus expanded its property and casualty portfolios with the acquisitions of Bermuda-based Aviva Plc. and the Gibraltar property and casualty company, Norwich Union International Insurance.
Argus International Life Bermuda
see above
Ariel Re
Incorporated 2005 by by former ACE executive Don Kramer and investors. Queen Street, Hamilton. The company took over the infrastructure and offices of reinsurer Rosemont Re, a Bermuda company owned by troubled UK parent, Goshawk Insurance Holdings Plc., that is now effectively in run-off.
ARIA Ltd
Incorporated 21 January 2002. Class 3.
Ark Syndicate Management
2007. A Bermuda-based holding company, with investors including Swiss Re and Lehman Brothers, as a new Lloyd's of London underwriting vehicle. Approved by Britain's Financial Services Authority and Lloyd's, it underwrites a diversified book of insurance and reinsurance in marine, energy, property and casualty classes.
Arlington Insurance Company
Formed 9 October 2002. Class 3.

Armitage International Insurance
Incorporated September 21, 2001. Class 1.
Arrow Capital
Incorporated 24 October 2005. Owned by investment firm Goldman Sachs Group, and is an addition to Arrow Re.
Arrow Reinsurance Co
2005. Class 4. Wholly owned subsidiary of The Goldman Sachs Group Inc of New York.
Artex Underwriting Managers
Arthur J. Gallagher & Co (Bermuda) Ltd, Sofia House, 48 Church Street, P. O. Box HM 2000, Hamilton HM HX.
Arthur J. Gallagher Intermediaries (Bermuda)
Sofia House, 48 Church Street, P. O. Box HM 2000, Hamilton HM HX. A subsidiary of Arthur G. Gallagher & Co. Ltd, 4th largest insurance brokerage in the world.
Ascend Financial Services
Incorporated 2004 as an imported financial guaranty reinsurer to Bermuda
Ascend Guaranty
as above
Ascend Insurance Group
as above
Ascendant
Formed late 2005
Asco Bermuda
Incorporated 22 March 2002. Class 1.
Aspen Insurance
P. O. Box HM 1826, Hamilton HM HX. Incorporated late 2002. Commenced operations in Bermuda in December 2002 as a Class 4. Property and casualty. Capitalized at US$200 million.
Aspen Insurance Holdings
Holding company of above, formally known as Exali Reinsurance Holdings Ltd. Also owns Wellington Reinsurance Ltd, based in London.
Asset Alliance Reinsurance
Incorporated 30 October 2001. Class 3.
Associated Electric & Gas Insurance Services (AEGIS)
One of the principal Bermuda companies.
Association of Bermuda Insurers and Reinsurers
A trade group representing the major entities, with a list of their members and other principal links.
Assured Guaranty
Incorporated 2003 when ACE Limited spun off its financial guaranty arm. Its US direct financial guaranty insurer is Assured Guaranty Corp.
Asurion Japan Re
Formed 2006, Class 3
Assurex Global Reinsurance
3 October 2003. Class 2.
Atlantic Star Insurance
Formerly Stirling Cooke Brown.
Atrax Medical Group

Attorneys' Liability Assurance Society (Bermuda)
Cumberland House, 1 Victoria Street, Hamilton HM 11. P. 0. Box HM 1289, Hamilton HM FX. Phone 292-9989. A large mutual insurance company providing professional liability coverage to member USA law firms. US operations include ALAS in Chicago.
Aviva Plc
See under Argus
AWCI Insurance Company
17 October 2003. Class 2.
Axa Insurance PLC
75 Front Street, Hamilton HM 12. Telephone 296-3600. Fax 295-6209.
Axa Financial (Bermuda)
Formed 25 November 2003. Long Term. As above
Axa Re
Owned by above
Axis Capital Holdings
See below. John Charman is CEO/President/Director of Bermuda-based Axis Capital Holdings Ltd and Axis Specialty Ltd.
Axis Specialty
Mayflower Building, Par-la-Ville and former Partner Re Building, Pitts Bay Road. Incorporated 8 November 2001. Property, aviation, war and other insurance. Formed by March & McLennan Cos. Inc. with US$1.6 billion in capital. Class 4.
B
Banyan Re
Formed 25 April 2003. Class 3.
Barmas Insurance Co.
Incorporated 1 October 2001. Class 1.
Bay Point Re
Incorporated May 29, 2006. Class 3. Harbor Point’s so-called ‘side car’ vehicle. As a sidecar, it provides reinsurance for short-tail business to Harbor Point.
BBP Insurance
Formed 2006, Class 3
BB&T Insurance Company
Incorporated 15 November 2001. Class 3.
B&C International Insurance Company
Incorporated 3 July 2002. Class 3.
BF&M Insurance Group
Local. 112 Pitts Bay Road, Pembroke HM 06. Telephone 295-5566. Fax 292-8604.
Bejar Indemnity (Bermuda)
Incorporated 2 May 2002. Class 3.
Bellago Insurance

Berkshire Hathaway Assurance Corp
A Warren Buffet company. 2007. His Berkshire Hathaway investment company, also Bermuda owned, injected $5bn into to this bond insurance company.
Bermaco Insurance Company
Chevron House, Hamilton. Phone 295-2187
Bermuda International Reinsurance Services
Formed 2006, Class 3 Long Term
Bermuda Life Insurance Company
Local. Part of the Argus Group. 12 Wesley Street, Hamilton HM 11. P. O. Box HM 1064, Hamilton HM EX. Telephone 295-2021. Fax 292-6763.
Bermuda Provident Company
Local. Armoury Building, Reid Street, Hamilton. Telephone 295-3758. Fax 292-1210.
Benfield Group
Wessex House, Reid Street, Hamilton. Incorporated June 2002, initially with capital of US$12,000 but now increased to $2.6 billion. World's largest exclusive reinsurance broker. UK-based. Also has non-insurance subsidiaries. US operations are Benfield Blanch Inc. UK operations are Benfield Group PLC. Benfield Grieg remains the trading name for reinsurance broking operations outside the USA. Benfield Grieg (Bermuda) and Benfield Advisory are other Bermuda vehicles.
Biomet Insurance
Formed 17 June 2003. Class 3.
Black Gold Re
Formed 2006, Class 1
Blue Ocean Reinsurance
2005. Due to a $133 million investment by Montpelier Re Holdings. It offers retrocessional protection, or reinsurance for reinsurers, in the property catastrophe market and does so to parties other than Montpelier.
Blue Reinsurance
Formed 6 June 2003
Bott & Associates

Bridge Re

British American Insurance Company
Local. 133 Front Street, Hamilton HM 12. Telephone 292-2020. Fax 295-6124.
Brit Insurance Holdings
Formed December 2006
BrokerageAmerica LLC
Of New York, with a Bermuda office.
Burlington Northern Santa Fe Insurance Co.
Incorporated 22 May 2002. Class 2.
BW Assurance Corporation
Incorporated 23 September 2002. Class 2.
C
Cahow Insurance
Incorporated 22 July 2002. Class 1.
Cambridge International Insurance Company
Formed 2006, Class 1
Canada Life Insurance Company
Represented in Bermuda by Kitson & Company. 20 Church Street, Hamilton HM 11. Telephone 295-2525.
Canada Life Financial Corporation
Established in 1999, holding company for Canada Life.
Canopius Underwriting Bermuda (CUBL)
Subsidiary of Canopius Group Ltd, one of the biggest privately-owned Lloyd's insurance underwriting businesses.
Canopy Assurance
Incorporated 15 November 2001. Class 1.
Captech Reinsurance Company
C/o Trott & Duncan
CARE Ltd.
Incorporated 4 September 2002. Class 2.
Carter Insurance Company
Incorporated 25 November 2003. Class 1
Carolina Re
Collapsed following investigation of US-based Fortress Re.
CastlePoint Holdings
Since November 2005. A Hamilton-based holding company that provides property and casualty insurance and reinsurance products and services primarily to small insurance companies and programme underwriting agents in the US. Tower Group Inc., a New York-based specialty property and casualty insurance company, was CastlePoint’s sponsor, has a 16% interest and is the company’s largest customer, according to the prospectus filed in 2006 with the Securities and Exchange Commission.
CastlePoint Re
See above. Formed 2006, Class 3.
Castle Re Insurance Company
Incorporated 7 November 2001. Long Term.
Castlewood
Subsidiary of Castlewood Holdings Ltd.
Castlewood Holdings
Incorporated in November 2001 with Trident Holdings and a group of investors known as Castlewood Principals to manage and acquire insurance and reinsurance companies including those in liquidation and to provide management, consulting and other services to the insurance and reinsurance industry. Windsor Place, Church, Queen and Reid Streets, Hamilton.
Castlewood Risk Management (CRM)
P. O. Box HM 2267, Hamilton HM JX. One of the above companies. Changed its name from Powerscourt Group Ltd - established by Irish resident John Kane - which had taken its name from the mansion, gardens and business operations of Powerscourt in Ireland owned by the Slazenger family. A privately owned professional insurance services company headquartered in Bermuda. Castlewood also has offices in the Lloyd's Building in London and Guildford near London.
Cataline Insurance
Since May 2008.
Catlin Insurance Company (CICL)
Swan Building, Victoria Street, Hamilton. P. O. Box HM 1287, Hamilton HM FX. Incorporated by WestGen. Lloyds of London insurer and reinsurer. A member of the Catlin Group. Rated A by AM Best.
Catlin Westgen Group
Owners of above.
Cat Pool Re
Incorporated 1 October 2001. Class 3.
CATRisk
A holding company and reinsurance operating company that has assumed 50% of the business of St. Paul Travelers CATRisk operation pending its acquisition by affiliates of San Francisco private equity investors Hellman & Friedman LLC and Friedman Fleischer & Lowe LLC. A specialty property and casualty insurer providing coverage for clients with significant catastrophe exposures. The company provides non-admitted homeowners insurance primarily in Florida and Texas and admitted residential earthquake in California and Washington. It operates through three interrelated specialty insurance companies: residential earthquake insurers, GeoVera Insurance Company and Pacific Select Property, and surplus lines carrier, USF&G Specialty Insurance Company.
Cavu Re
Since June 23, 2008. Class 3.
Centre Solutions (Bermuda)
Rated A. One of Bermuda's top reinsurers. Since 1988. Waterfront, Zurich Centre, Pitts Bay Road, Pembroke. (441) 295-8501. (441) 295-3705. Name changed from Centre Re in 1998. Bought by Zurich in 1991 for a reported US$ 7 billion. Parent is Zurich Financial Services. Many offices overseas.
Centurion Insurance Services
Local. Part of the Argus Group. Craig Appin House, 8 Wesley Street, Hamilton HM 11. Telephone 296-2000. Fax 295-8637.
CFM Insurance Managers
3rd Floor, 44 Church Street, Hamilton HM 12. Phone 296-1051.
CFTS Bermuda
Incorporated November 2003
Champlain Insurance Company
Victoria Hall, 11 Victoria Street, Hamilton HM 11. (441) 292-6357. (441) 292-1893. Voice mail extension 229 at (441) 295-3550.
Charles Taylor & Company (Bermuda)

Chelsea Insurance Co
Incorporated 1 May 2002. Class 3.
Chevron International

Chiquita International

Chubb Atlantic Indemnity
Belvedere Building, 69 Pitt's Bay Road, Hamilton HM 08. (441) 292-7343. (441) 296-1728. Owned by Chubb in USA. There is also Chubb Re, Inc.
CIFG Holding and CIFG Guaranty
A $1.4 billion French insurance and reinsurance organization that moved its headquarters to Bermuda in 2007. It's CIFG Europe will stay a French-resident entity and CIFG Assurance North America will remain a New York-domiciled company. It provides insurance and reinsurance for investment grade transactions in the structured finance, public finance and project finance markets in the US and Europe. A major shareholder is Natixis, offering a range of business activities and services in the retail, commercial and investment banking sectors.
CIG Re
September 2004. Suite 1774, 48 Par la Ville Road, Hamilton HM 11. A Citadel hedge fund company, as the result of pressure to put new investment money to work.
CIS
Incorporated in Bermuda 27 September 2001. Class 3.
Citygroup Inc
CEO Sanford Weill.
Citycorp International Insurance Trust
Victoria Hall, 11 Victoria Street, Hamilton HM 11. (441) 298-6666. (441) 298-6611
Claddaugh Casualty Insurance
Since May 2008
CNA Butterfield & Son
1 Park Road, Hamilton HM 09. Telephone 295-5519. Fax 292-7972.
CNA Risk Services

Colonial Group International Company
Jardine House, 33-35 Reid Street, Hamilton HM 12. Or P. O. Box HM 1559, Hamilton HM FX. Phone 296-3700.
Colonial Insurance Group
As above. Local.
Colonial Medical Insurance
As above. Phone 296-3200.
Colonial Private Trustee
As above
Commercial Guarantee Assurance
Craig Appin House, 8 Wesley Street, Hamilton HM 11. Phone 296-3165.
Commercial Risk Partners
Subsidiary of French reinsurer SCOR.
Commercial Risk Reinsurance Co
The Waterfront, 96 Pitt's Bay Road, Pembroke HM 12. Phone 292-9744. Fax 292-9743. Established by Commercial Risk Partners.
Compass

Concord Re
Formed August 2006, Class 3. AIG's $730 million Bermuda-based sidecar set up to reinsure US property risks written by AIG subsidiary Lexington Insurance Co.
Converium Holdings AG
Since October 2001, assumed third party reinsurance business operations of Zurich Financial Services. A global lead reinsurer for all major lines of non-life and life insurance organized around four underwriting hubs.
CMDC Guaranty Company (Bermuda)
Formed 2006, Class 3.
Credit National Bermuda
Formed 2006, Class 3
CRM Holdings Inc.
Holding company of US compensation insurance specialist Compensation Risk Managers LLC (CRM)
Cross Bay Capital Re
2007, Class 3
Crown Colony Insurance Company
Formed 18 September 2002. Class 1.
CTFS Bermuda
Formed 25 October 2003. Class 3 and Long Term.
Curelife
Incorporated 22 November 2001. Long Term.
Cyprus Reinsurance

Cyrus Re
Formed late 2005, after the industry was hit by billion dollar claims from heavy hurricane activity. With lead investor Highfields Capital, a Boston-based hedge fund company, to provide reinsurance under a quota-share treaty to XL.

Cyrus Reinsurance 2
A sidecar of XL Re Ltd
D
Danish Re Bermuda)
A Bermuda-registered global insurer underwriting at Lloyds of London
Danube Insurance

D'Artagnan Re Bermuda
Incorporated September 2002. Class 4.
D'Artagnan Holdings
Incorporated 5 August 2002 by a group of former Axa Re directors to hold the above.
Da Vinci Re
Formed 21 December 2001. Renaissance House, 8 Crow Lane, East Broadway, Pembroke. P. O. Box HM 2547, HM GX, Bermuda. CEO James Stanard. Property catastrophe and casualty cover on a world-wide basis. With US$500 million in capital by Bermuda-based Renaissance Reinsurance Ltd. and State Farm Mutual Reinsurance Company. Managed by Renaissance Underwriting Managers Ltd. 55 staff in Bermuda, all in offices of Renaissance Re. No staff work specifically for Da Vinci Re. Class 4.
D. E. Shaw Re (Bermuda)
Formed 2006, Class 3.
Durham Casualty Company
Formed 24 October 2001 after September 11, 2001 World Trade Center loss. Class 1.
E-F
Eastport Insurance Company
Windsor Place, 18 Queen Street, Hamilton. Phone 295-5425.
East End Insurance
Formed 2006, Class 3 Long Term
Electronics Technology Insurance Company
Incorporated November 2003. Class 2
Element Reinsurance

Elwood Insurance Limited

Emlico
General Electric's Bermuda-based captive, in liquidation
Empyrean Re
2007. Capitalized with $150 million of equity capital, by the London-based Man Group plc, a wholly-owned subsidiary of Man Group Holdings Ltd., the asset management division of Man Group plc. Operates as a Bermuda-based reinsurer writing direct, reinsurance and retrocessional short-term trade credit coverage produced through the broker market. Empyrean Re’s assets will be partially invested in high quality, short-term fixed income securities and partially invested in a fund of funds, namely RMF Four Seasons, a diversified portfolio from a Man Group plc subsidiary. Man Group plc is a global provider of alternative investments products and is listed on the London Stock Exchange (EMG: LN) and is a constituent of the FTSE 100.
Endurance Specialty Insurance
Incorporated 26 November 2001. Zurich Centre, 90 Pitt's Bay Road, Hamilton HM 08. Phone (441) 278-0400. Fax (441) 278-0401. Major investors include Aon Corporation, Zurich Financial Services, Capital Z Financial Services, Fund II, Thomas H. Lee Partners, Texas Pacific Group and Perry Capital. Offers business including property/casualty reinsurance, excess workers compensation reinsurance, aviation liability, D&O insurance and excess general liability. Class 4.
Energy Risk
Since April 2005. Class 1.
Enhance Reinsurance Bermuda

Enron Re
The reinsurance unit of Enron Corp in USA that applied for bankruptcy protection. It has assets including US$7.9 million and a reported $8.93 million in liabilities. It was one of 7 Enron Bermuda-registered subsidiaries.
Enstar Group
A 2006 holding company of Enstar USA based in Georgia, USA, operating several equity affiliates in the financial services industry. Acquires and manages re/insurance companies in run-off and provides management, consultancy and other services to the insurance and reinsurance industry. Together with Trident Holdings and a group of investors known as Castlewood Principals, it formed Castlewood Holdings in Bermuda in November, 2001 to pursue the management and acquisition of insurance and reinsurance companies, including companies in run-off, and to provide management, consulting and other services to the insurance and reinsurance industry. AMP Limited, Australia's biggest life insurer, sold its Cobalt-Gordian reinsurance businesses to Enstar Group for A$585 million ($518 million) in late 2007.
Enterprise Re
Purchased by Imagine Re in June 2001
Eon Group
January 2008. Class 2.
ESG Re
A supplier of reinsurance, specializing in life accident and health product development, as well as direct insurance to financial institutions. Although Bermuda-based, it also has offices in London, Dublin, Lisbon, Hong Kong, Bangkok and Kuala Lumpur.
E-Trade Re
Formed 23 October 2002. Class 3.
Equator Reinsurances
Bermuda-based, incorporated by Act of Parliament 20 March 2002
European Insurance Company of Zurich
P. O. Box HM 1767, Hamilton HM GX.
European Finance Reinsurance
Incorporated 2002. Class 3 and Long Term.
Everest Reinsurance (Bermuda)
Rated A+. One of Bermuda's top reinsurers internationally. Formed in 2000. Writes primary and excess property insurance for US Fortune 500 firms and global accounts.
Evergreen Insurance Co.
P. O. Box HM 2775, Hamilton HM LX. (441) 296-2977. (441) 296-4565
Exporters Insurance Company
Ace Building, 30 Woodbourne Avenue, Hamilton HM 08. (441) 296-1745. (441) 292-8662. Trade credit insurer.
FAC Re
Formed 2006, Class 2
Falvey Insurance Co.
Incorporated 28 February 2002. Class 2.
FGS (Bermuda)
Incorporated 17 September 2001. Class 1.
Financial Security Assurance International
XL House, 1 Bermudiana Road, Hamilton HM 11. P. O. Box HM 1272, Hamilton HM FX. Phone 292-6683. Fax 292-4338.
Finance & Risk Services

Fine Art Insurance Co.
Victoria Hall, 11 Victoria Street, Hamilton HM 11. (441) 292-3433. (441) 297-9787
First Advent Re
Formed in 2006
Fitzwilliam Insurance
Incorporated 15 March 2002. Class 3.
Five Families Insurance
Formed 2006, Class 1

Flagstone Re
Incorporated December 2005 in the wake of the devastation of hurricanes Wilma, Rita and Katrina on the US by Bermuda hedge fund management company West End Capital and based out of the latter's Church Street offices. Writes property, property catastrophe and specialty and casualty reinsurance. While its main underwriting office is in Bermuda, its data centre and back officer work is done in Halifax, Nova Scotia and part of its catastrophe modeling and risk analysis is done in the low cost jurisdiction of Hyderabad in India. The company is also building up a separate European underwriting platform in Switzerland, while its international reinsurance marketing is carried out in London. It has a 28.5 percent stake in Cayman Islands-based insurer Island Heritage Holdings Ltd. Employs 95 people globally, of which around one-third work at its Church Street offices. The others are spread out, mostly in Canada and India, but also at small offices in London and Switzerland. "The company realised that in certain jobs it is hard to get the locals to do the work because of limited availability, so rather than try to have those jobs in Bermuda where you have to get the people through immigration and there is the high costs, we decided to have them from the very beginning somewhere else. So what we have is access to lots of big talent pools and no immigration problems because they are working in their own country.” Flagstone has accountancy, legal claims, and IT support and networking based in Halifax, Nova Scotia, while in Hyderabad, India, it has a catastrophe modeling team, development operation and research and development group. The cost of bringing someone in (to Bermuda) is very high. It’s hard for them to make a career move because they can’t stay here forever, so it’s much easier to employ someone in their own country with lower cost base where there is no issue about them getting a job and they can stay with us as long as they want. Payroll tax does increase the cost of doing business here and is one of the factors that people look at when they are doing business. It costs a lot for lots of good reasons; it’s a small Island with limited resources and limited labour pool and that tends to drive up prices. I’m not complaining about, it’s just a fact. The higher those costs get the more people will start looking for alternatives like we chose.”
Flatiron Re
Incorporated December 14, 2005 as a limited-life, special-purpose Class 3 reinsurance company set up specifically to offer reinsurance to Bermuda-based Arch Reinsurance Ltd.
Fortress Insurance Company
Conyers Dill & Pearman
Freisenbruch-Meyer Group
Local. 75 Front Street, Hamilton. Telephone (441) 296-3600. Fax (441) 295-6209.
Freisenbruch-Meyer Insurance
Incorporated 26 April 2002. Class 3.
Frontier Re
A wholly owned subsidiary of Mitsui Sumitomo Insurance Co. Ltd. (MSI), the main trading subsidiary of Mitsui Sumitomo Insurance Group Holdings, Inc. Serves as one of MSIG's strategic insurance vehicles designed to achieve the group's geographical portfolio optimization and risk diversification.
G
GC Insurance
Incorporated 12 December 2001. Class 1.
GeneralCologne Re (Bermuda)
Continental Building, Hamilton HM 12. Phone 295-8879
General Security Insurance Company
Incorporated 10 October 2003. Class 1.
GeoVera Insurance Holdings
A supplier of specialty residential property insurance products in hurricane-prone markets such as Florida, South Carolina and Texas, and earthquake-vulnerable states such as California, Oregon and Washington. Provides specialty residential property insurance products, focusing on two lines of business, specialty homeowners and residential earthquake. Fairfield, California, is its primary place of business.
GFC St. George
Victoria Hall, 11 Victoria Street, Hamilton HM 11. (441) 296-8891. (441) 296-8892
Glencoe Insurance
Renaissance House, 8-12 East Broadway, Hamilton HM 19. (441) 296-3235. Fax (441) 295-4029. Owned by Renaissance Re.
Goshawk Insurance Holdings
Incorporated 26 November 2001. Par-la-Ville Place, Hamilton. Owned by UK insurer Goshawk Holdings PLC - which owns and manages Syndicate 102 at Lloyd's of London.. Class 4.
Global Risk Underwriters
Formed 2006, Class 1
Global Reinsurance Capital
Formed 17 June 2003. Class 3.
Globe Re
Since May 2008. A new $133 million "sidecar" with investors being German reinsurance company Hannover Re and independent reinsurance and risk intermediary Benfield Group. Created to provide extra capacity for US natural catastrophe risks.
Goodhealth Worldwide
Acquired in September 2007 by health care benefit provider Aetna. Underwrites international private medical insurance that offers expatriate benefits to individuals, small and medium enterprises, and large multinational clients around the world. Owned until take-over by international insurance business Primary Group. Has more than 55,000 members and 170 employees with offices also in Miami, London, Dubai, Jakarta, Hong Kong and Shanghai. Now a unit of AGB, Aetna's international business for expats.
Goshawk Reinsurance
Incorporated August 2002. Subsidiary of above.
Governance Re
Formed October 20, 2007
Grand Central Credit Insurance
Formed 1 May 2003. Class 3.
Grand Central Re
Established in May 2001 as a joint venture between Germany's second-largest bank HypoVereinsbank and Bermuda-based reinsurer Max Re. Class 4
Greenlight Capital Re
2005. Capitalizes on growing demand for insurance products. A hedge fund based company.
Greif Insurance Company
Formed 16 October 2002. Class 1.
Greenwich Knight Insurance Company
Incorporated November 2003. Class 3.
Guaranteed Finance Co.
Victoria Hall, 11 Victoria Street, Hamilton HM 11. (441) 296-8889. (441) 296-8890
Guaranteed Weather Re
Formed 5 May 2003. Class 3.
GX Insurance
Incorporated 12 December 2001 as a direct result of the tragic September 11, 2001 World Trade Center and related events. Class 1.
Guaranty Direct Insurance Co.

Guy Carpenter & Company
P. O. Box HM 2444, Hamilton HM JX. Pitts Bay Road, Hamilton. Reinsurance. Since 2000. One of the Marsh and McLennan companies. In 2006, it placed in excess of $4 billion in premiums with Bermuda-based companies.
H to K
Hannover Life Re (Bermuda)
2007. 50 Parliament Street, Hamilton HM 12, Bermuda, or by mail at P. O. Box HM 2373, HM JX, Bermuda. Phone 294-3110. Fax 296-7568. Subsidiary of Hannover Re, fifth-largest reinsurance company in the world.
Hanseatic Eastern Insurance Company (Bermuda)
Windsor Place, 18 Queen Street, Hamilton. Phone 295-5425. Incorporated in Bermuda in 2002 under the Hanseatic Insurance Company (Bermuda) Ltd. Act 2002.
Harbor Point Re
2005. Class 4. A $1.5 billion global reinsurer formed in the wake of Hurricane Katrina. Set up by investments from private equity fund Trident III, L.P. and insurance giant Chubb Corporation. With Chubb's reinsurance business. Chubb has 16%, with staff from Chubb. Shares office space with Chubb Atlantic Indemnity in the Belvedere Building on Pitts Bay Road.
Hardy Underwriting Bermuda
Lloyds of London insurer. Re-domiciled from UK to Bermuda. Plans on opening a Bermuda office in 2009. Writes specialty lines and is best known for its aviation coverage, particularly helicopters and small aircraft. It also insures ships and their cargoes, as well as offering property, terrorism and health insurance.
Hardy Underwriting
$200 million-capitalized insurance and reinsurance company. It re-domiciled from London to Bermuda in 2007/2008. Class 3 reinsurance unit with a holding company.
Harrington International Insurance
P. O. Box HM 3210, Hamilton HM NX.
Hartford Insurance

Healthstar Indemnity
Incorporated November 20, 2002. Class 1.
Heddington Insurance
The captive for ChevronTexaco
Helicon Re Holdings
Started by investors to insure White Mountains after the record 2005 hurricane season boosted demand for coverage.
Helmsman Insurance Group
May 2002. Class 3.
Henner Insurance
October 2001. Class 3.
Hillcot Holdings
Formed in 2003 by Castlewood Holdings Ltd and Japan's Shinsei Bank Ltd. to buy the UK subsidiary of Japanese insurer Toa Reinsurance Company for $46 million.
Hiscox Insurance Company (Bermuda)
2005. Class 4. Owned By Hiscox PLC, one of the UK’s largest specialty insurers, formerly at Lloyd's of London, but now moved to Bermuda tied in to other Hiscox insurers abroad. One of the UK's leading insurers of higher value homes and also one of the most expensive of medium-value homes .In August 2007 (and to be repeated in February 2008) it launched a TV and print media advertising campaign across most of the UK The majority of affluent homeowners in the UK still choose to buy standard insurance policies, unaware of the benefits of buying specialist higher value home insurance products.
Horseshoe Group
In 2008 added life actuarial consulting and company management to its Bermuda-based services. Also offers claims-related services in the US. Provides consulting and management services to life insurance and reinsurance companies in Bermuda and also assists in the life insurance related securitizations taking place outside the US.
HSBC Insurance Solutions (Bermuda)
Continental Building, 25 Church Street, Hamilton. P. O. Box HM 3033, Hamilton HM NX. Established by HSBC Insurance Brokers. One of the world's largest banking and insurance groups, headquartered in London, with 5,000 offices in 80 countries. Opened in 2002.
HSBC Life (International)
As above
HTH Re
May 2003. Class 3.
Hudson Reinsurance Company
Formerly a subsidiary of Amphion Holdings Inc., now Castlewood Holdings Ltd
IAS Park
Formerly - until April 2003 - Mutual Risk Management Ltd. 48 Church Street, Hamilton HM 12. (441) 295-5688. (441) 292-1867. P. O. Box HM 2064, Hamilton HM HX. It owns Valmet, based in the Isle of Man. Robert Mulderig has left, replaced by David Ezekiel as CEO. Part of MRM Global Captive Group Ltd
IES Reinsurance
Incorporated 28 January 2002 as a direct result of the tragic September 11, 2001 World Trade Center and related events. Class 1.
Imagine Insurance Company
Wholly owned subsidiary of the below company. Had a very successful 2002.
Imagine Reinsurance Holdings
A finite risk reinsurance enterprise delivering structured insurance and reinsurance solutions to clients. Has a Dublin office. 100 percent owned by Trilon Financial Corporation & Management, a Canadian financial services company. Purchased Enterprise Re in June 2001.
Inpex Insurance
January 2008. Class 1
Independent Agents Insurance Company
Established in 2001, owned by Leading Edge Holdings, also Bermuda-based, established by the Independent Insurance Agents Association of New York
ING Risk Management (Bermuda)
P. O. Box HM 1978, Hamilton HM HX.
Inner Circle Insurance Company
Since April 2005. Class 3.
Insurance Services (Bermuda)
Since April 2005. Class 1.
Insurance Solutions
Since April 2005. Class 3.
Insure-Rite

Insured Ventures
Incorporated 5 December 2001. Class 3.
Integro Bermuda
May 2005. Provides risk management and brokerage services to companies with complex risk. Bermuda HQ, also with offices in London, Toronto and USA. Founding partners were Robert Clements, Roger Egan and Peter Garvey to serve the complex insurance and risk management needs of large institutional risks. New York-based insurance brokerage. Some employees are Bermuda-based. Maxwell Roberts building, Par-la-Ville Road.
Inter-Ocean Holdings
A specialist insurance and low-retention finite reinsurance company since 1990. Until 2003, owned in part by the Argus Group of Bermuda.
International Advisory Services (IAS)
P. O. Box HM 2274, Hamilton HM JX. A leading insurance management company and part of MRM Global Captive Group Ltd
International Property Catastrophe Reinsurance
American International Building, 29 Richmond Road, Hamilton HM 08. P. O. Box HM 152, Hamilton. Phone 295-2121.
International Risk Management (Bermuda)
Belvedere Building, Pitts Bay Road, Pembroke. Phone 295-0713
International Tanker Indemnity Association
44 Church Street, Hamilton HM 12. Phone292-3580. Fax 292-5898
Inter-Ocean NA Insurance Co
Incorporated 9 August 2002.
Inter-Ocean Reinsurance Company
Wessex House, 4th Floor, 45 Reid Street. Hamilton. Phone 292-5794. Fax 292-5552. Parented by Inter-Ocean Holdings, now partly owned by GMAC Insurance Holdings Ltd. One of the principal Bermuda companies.
IPC Re
American International Building, 29 Richmond Road, Pembroke HM 08. Phone 298-5100. Fax 292-8085. Owned by IPC Holdings Ltd.
Ironsure Insurance
Owners of Ironsure Re.
Ironsure Re
Incorporated October 2006 by Robert Clements, co-founder of Bermuda giants Ace Ltd. and XL Capital. With more than $1 billion in capital. A subsidiary of Ironshore Inc. Class 4 insurer, created in response to crisis conditions in the United States property catastrophe insurance markets. Specializing in the latter in wind-exposed parts of the USA. Staff are based in Bermuda, 3rd floor, Swan Building, Victoria Street, Hamilton. Its US subsidiary, Ironshore Holdings (US) Inc., completed in October 2007 the acquisition of Stockbridge Insurance Co., a US-based admitted insurance company, from Folksamerica Reinsurance Co.
IronSelect
Ironshore's 2008 created excess casualty facility. Writes excess umbrella casualty for mid-sized commercial risks such as manufacturing accounts, retail and wholesale operations, and contractors.
Jacques-Cartier Reinsurance Company
Formed 2006, Class 1
Jackson National Life (Bermuda)
Formed 15 April 2003 by Appleby Spurling & Kempe. Long Term. With its own Private Bill Act.
Jericho Financial Guaranty Re
January 2008. Class 3
JLT Risk Solutions (Bermuda)
See below. Fax 292-4496
JLT Risk Solutions Management (Bermuda)
Vallis Building, 3rd Floor, 58 Par-la-Ville Road, Hamilton. P. O. Box HM 1838, Hamilton HM HX. Captive Management.
Keyport
Incorporated May 10, 2000
Kaith
Incorporated 13 March 2002 as a direct result of the tragic September 11, 2001 World Trade Center and related events. Class 3.
Kiln PLC
2007. Class 4. The fourth largest operator in the Lloyd's market moved its headquarters from London to Bermuda and set up a $309 million reinsurance subsidiary here. May use its Bermuda base to expand in the USA. In the UK it provides energy, marine, property and aviation cover but told the Daily Telegraph newspaper in its 07/07/07 report that it will reduce its underwriting capacity in the London market from 2008 amid increased competition and falling premiums.
Kitson Marine and General Insurance Company

KM Insurance Ltd
Since 2005. Class 2.
L
Lancashire Holdings
Parent company of October 2005 start-up Lancashire Insurance. A $1.38 billion capitalized international insurer, now also listed on the Bermuda Stock Exchange.
Lancashire Insurance (Bermuda)
2005. 5 Par-Ka-Ville Road, Hamilton HM 08. Phone 441-278-8950. Fax 441-278--8951. website lancashiregroup.com. Class 4. Formed by Richard Brindle and Capital Z Financial Services Partners. Began with about $1 billion in capital. Sells marine, energy and other short-tail risks.
Lansdowne Insurance Company
Incorporated by Act of Parliament 20 March 2002. Windsor Place, Church, Queen and Reid Streets, Hamilton.
Lantana Insurance
Incorporated 31 July 2002. Class 3.
Latin American Reinsurance Company
XL House, 1 Bermudiana Road, Hamilton HM 12.
Latitude Insurance
January 2008. Class 3.
Lavida
Since 6 February 2002. Class 3.
LCI Insurance
Since 2 October 2002. Class 1.
Leeward Insurance Company
Formed 23 May 2003. Class 3.
Lehman Re
Ram Re House, 2nd Floor, 46 Reid Street, Hamilton HM 12. (441) 294-0000. (441) 296-8452. Subsidiary of the US investment bank Lehman Brothers.
Le Mans Re
A joint Bermuda-based venture formed in 2001 of XL Capital Ltd and Les Mutuelles du Mans Assurances Group (MMA)
Lexington Insurance
A new (2007) part of the giant American International Group, based at the AIG offices on Richmond Road.
Libre Insurance Company
Since 18 September 2002. Class 3.
Liberty Mutual Management (Bermuda)
3rd Floor, 73 Front Street, Hamilton. Phone 296-2131. Fax 296-8846. A wholly-owned subsidiary of Liberty Mutual in USA.
Liberty II Assurance
Formed 2006, Class 1
Life Sciences Insurance Co.
Since May 1, 2002. Class 1.
Lockton Cos
Owned by Global insurance broker Lockton Cos. Inc, Kansas City-based company.
Longtail Re
Since 12 December 2001. Class 3.
Lonmin Insurance
Since 21 September 2001. Class 1.
Lucent Insurance Ltd
Since April 2005. Class 2.
Part 2 of this list
125+ files on other aspects of Bermuda

Tryton Insurance Group | Broaden Your Horizons

AIGCompany DescriptionAmerican International Group, Inc.(AIG), world leaders in insurance and financial services, is the leading international insurance organization with operations in more than 130 countries and jursidictions. AIG companies server commercial, institutional and individual customers through the most extensive worldwide property - casualty and life insurance networks of any insurer. In addition, AIG companies are leading providers of retirement services, financial services and asset management around the world. AIG's common stock is listed in U.S. on the New York Stock Exchange as well as the stock exchanges in London, Paris, Switzerland and Tokyo.
AmTrustCompany DescriptionAmTrust Group (NASD: AFSI) is a multinational property and casualty insurer specializing in coverage for small businesses. They offer workers' compensation insurance, extended warranty coverage, specialty middle-market property and casualty insurance and a host of related products and services.With extensive underwriting experience and a prestigious rating from A. M. Best, they've built a reputation as an innovative, technology-driven portfolio of insurance products. Our commitment to excellence is the common thread connecting each of our businesses.RatingsA- VIII from A.M. Best


CHUBBCompany Description The Chubb Corporation (NYSE: CB) writes both the commercial and personal insurance in the international stage. Formed in 1967, Chubb ranks among the top 10 publicly traded insurance companies on the stock exchange and is a Fortune 500 company. Chubb provides property & casualty insurance coverage, reinsurance, and consulting and financial services.RatingsChubb's financial strength ratings include:A++ from A.M. BestAA from Standard & Poor'sAa2 from Moody's Financial Services
CNACompany DescriptionCNA is a leading insurance organization offering a broad range of insurance products and insurance-related services. Since 1897, CNA has built a foundation of financial strength, stability and commitment to customers and business partners. CNA's insurance products include standard commercial lines, marine, and other property and casualty coverages. CNA services include information services, underwriting, risk control and claims administration.RatingsCNA's financial strength ratings include:A from A.M. BestA from Standard & Poor'sA3 from Moody's Financial ServicesA- from Fitch Ratings
HCC Insurance Holdings / Houston CasualtyCompany Description HCC Insurance Holdings, Inc. is a specialty insurance company. HCC has been in business since 1974 with offices in Houston TX, Bermuda, Spain, and the UK. HCC's operations include insurance companies, underwriting agencies and intermediaries.RatingsHCC's financial strength ratings include:A+ from A.M. BestAA from Standard & Poor's
The HartfordCompany DescriptionThe Hartford Financial Services Group, Inc. (NYSE: HIG) is one of the nation's largest international insurance and financial services operations. The company is a leading provider of automobile and homeowners coverage; commercial property and casualty insurance; reinsurance; and a variety of life insurance, investment products, employee benefits, group retirement plans and institutional liability funding products.Ratings The Hartford's financial strength ratings include:A+ from A.M. BestAA- from Standard & Poor'sAa3 from Moody's Financial Services
Hartford Steam Boiler Inspection & Insurance Co.Company Description The Hartford Steam Bioler Inspection and Insurance Company offers a variety of specialty insurance and reinsurance products and services that benefit a wide range of businesses, institutions and industries worldwide. In addition to providing insurance coverage for equipment breakdown, Hartford Steam Boiler also is a leader in the risk management and inspection service for this type of coverage.Ratings HSB's financial strength ratings include: A++ from A.M. Best
Lexington Insurance Company Company Description Lexington Insurance Company is a member of the AIG companies. Lexington offers property, casualty, and special coverages and programs.
One Beacon Company Description OneBeacon Insurance Group, Ltd. (NYSE: OB) provides a variety of commercial insurance products backed by flexibility, responsiveness and integrity. With roots dating back to 1831, OneBeacon boasts a heritage of keeping promises, backed by financial strength. They pride themselves on delivering fast and fair claim resolution. Local OneBeacon adjusters complement 24-hour seven-day-a-week reporting, allowing them to quickly begin investigate and resolve the claim.RatingsOneBeacon's financial strength ratings include:A XIV from A.M. BestA from Standard & Poor'sA2 from Moody's Financial ServicesA from Fitch Ratings

Safeco Insurance Company Description Safeco Corporation(NASDAQ:SAFC) is a national player in the insurance and financial services marketplace. Formed in 1923, Safeco is a Fortune 500 diversified financial services company based in Seattle, Washington. Safeco provides personal lines insurance, commercial property and casualty insurance, surety and life insurance. Safeco Asset Management Company provides asset management to the Safeco family of mutual funds, Safeco Trust Company and outside managed accounts.Ratings SAFECO'S financial strength ratings include: A from A.M. BestA+ from Standard and Poor'sA1 from Moody's
The Travelers Company Description The Travelers (NYSE: STA) is a leading provider of commercial property casualty insurance and asset management services. The Travelers was formed by the combination of Travelers Property Casualty Corp. and The St. Paul Companies on April 1, 2004. The merger created the nation's second largest property-casualty insurer and one of the largest financial services firms. Ratings The Travelers financial strength ratings include: A from A.M. Best A+ from Standard & Poor's A1 from Moody's Financial Services
The Zenith Company Description Zenith National Insurance Corp. (NYSE:ZNT) is a holding company with assets of approximately $2.5 billion. Through its subsidiaries, Zenith National Insurance Corp. provides Workers' Compensation insurance and participates in the worldwide reinsurance business. The insurance subsidiaries of Zenith National Insurance Corp. -Zenith Insurance Company and ZNAT insurance Company - are engaged in the Property Casualty insurance business. Zenith Insurance Company is licensed to conduct business in 46 states and the District of Columbia. ZNAT is licensed to conduct business in AR, CA, IA, TX, and UT. Ratings Zenith's financial strength ratings include:A- from A.M. BestA- from Standard & Poor'sA- from Moody's Financial Services

Zurich Company Description Zurich North America(Switzerland:ZURN) is a leading insurance and risk management organization dedicated to providing business insurance and risk management solutions to commercial enterprises of all types and sizes. Zurich North America is a member of the Zurich Financial Services Group, a global leader in the financial services industry. Headquartered in Zurich, Switzerland, Zurich Financial Services Group provides a wide array of financial protection and asset accumulation solutions through four core businesses: non-life and life insurance, reinsurance and asset management. Ratings Zurich's financial strength ratings include:A from A.M. BestA+ from Standard & Poor'sA2 from Moody's Financial Services

Flood Insurance Committee

Co-Chairs
Liaison
Paul Osman, CFMIllinois DNROne Natural Resources WaySpringfield, IL 62702217-782-4428 / Fax: 785-5014paul.osman@illinois.gov
Bruce BenderBender Consulting Services8374 E. Cheryl Dr.Scottsdale, AZ 85258480-368-1223 / Fax: 315-9236babender@cox.net
Lou Sidell, CFM
persevere@roadrunner.com



Purpose
Mission Statement: To support the ASFPM抯 floodplain management efforts through information, education, and outreach activities on flood insurance issues.
2007 - 2008 Goals and Objectives
Goal 1: Continue to monitor modifications and improvements to the insurance aspects of the National Flood Insurance Program, both from FEMA and Congress.
Objective: Follow status of rule making and prepare review comments, as appropriate, to the Federal Emergency Management Agency.Objective: Keep Board of Directors and membership appraised of significant flood insurance issues, including repetitive loss, subsidy reduction, Increased Cost of Compliance (ICC), and changes in WYO Expense Allowance.Objective: Follow status of bills in Congress and keep Board of Directors and membership appraised of possible effects the proposed changes may have on the Program and any related significant insurance issues.
Goal 2: Continue liaison activities with the Flood Insurance Producers National Committee (FIPNC) and Federal Insurance Administration (FIA) and other flood insurance interest groups.
Objective: Participate in FIPNC meetings and offer ASFPM’s views and recommendations. Objective: Participate in the Annual National Flood Conference.Objective: Initiate dialog with the National Flood Determination Association and work towards identifying mutual goals and objectives.Objective: Promote No Adverse Impact where possible when performing liaison duties.
Goal 3: Work with FEMA on issues affecting flood insurance including insurance aspects of the Community Rating System and Flood Map Modernization.
Objective: Monitor and provide input on FIA’s insurance, marketing, simplification, and lender compliance efforts and offer ASFPM’s views and recommendations.Objective: Monitor and provide input regarding the effects of different FEMA programs (i.e. Flood Map Modernization) on insurance and offer ASFPM’s views and recommendations.
Goal 4: Provide flood insurance related information and assistance to members.
Objective: Respond to member requests for flood insurance information and statistical data.
Goal 5: Provide information and guidance to members on FEMA’s revised forms such as the Elevation Certificate and Flood Hazard Determination Form
Objective: Develop a one or two page bulletin regarding frequently asked questions with answers and/or article in ASFPM publications related to new forms or changes in existing ones.
2006-2007 Status Report
2006 – 2007 MAJOR ACTIVITIESThe following is a chronological summary of major activities the Insurance Committee participated in during the past year:
July
National Insurance Representatives work group meeting in DC
Meetings with key House and Senate staff on NFIP Reform
NFIP Reform legislation comments provided to key leg. Staff
NFIP Reform comments provided to House Banking Committee
Institute of Business and Home Safety (IBHS) Executive Flood Committee Meeting in DC
Reviewed the Insurance Section of the National Flood Programs and Policies in Review - 2007 - Draft
August
Comments provided to Senator Obama’s office on NFIP Reform
Flood Insurance Producers National Council (FIPNC) Meeting in DC
September
Sent out correspondence to ASFPM Members about new NFIP Claims Handbook
October
IBHS Executive Flood Committee Meeting in DC
ASFPM Committee Retreat in Newport, RI
Presentation at New Jersey Flood Conference
FIPNC Meeting in DC
November
Presentation at State Farm Corporate HQ – CPCU Conference
Sent out two correspondences to ASFPM members about the new Elevation Certificate requirements taking effect and about the planned May ’07 changes in the flood insurance program
December
Rested
January
National Insurance Representatives work group meeting in DC
Sent out correspondence to ASFPM members about the new Severe Repetitive Loss Program related to the Special Direct Facility (SDF) and about an updated claims guide.
February
FIPNC Meeting in DC
March
Discussions with Rep. Biggert’s office regarding co-sponsorship of NFIP Legislation
ASFPM Pod Call with FEMA
IBHS Executive Flood Committee Meeting in DC
May
National Insurance Representatives work group meeting in DC
National Flood Conference in Denver
FIPNC Meeting in Denver
2006 -2007 GOALS AND OBJECTIVES - STATUS
Goal 1: Continue to monitor modifications and improvements to the insurance aspects of the National Flood Insurance Program, both from FEMA and Congress.
Objective: Follow status of rule making and prepare review comments, as appropriate, to the Federal Emergency Management Agency.Objective: Keep Board of Directors and membership appraised of significant flood insurance issues, including repetitive loss, subsidy reduction, Increased Cost of Compliance (ICC), and changes in WYO Expense Allowance.Objective: Follow status of bills in Congress and keep Board of Directors and membership appraised of possible effects the proposed changes may have on the Program and any related significant insurance issues.
Status: The Committee actively followed the status of the different bills and provided continual input to legislators, the ASFPM Board, and other colleagues. In addition, the Committee monitored the Federal Register and NFIP Bulletins for issues that may be pertinent to the ASFPM, especially from an insurance perspective. The Committee generated several bulletins for the ASFPM members as described above.
Goal 2: Continue liaison activities with the Flood Insurance Producers National Committee (FIPNC) and Federal Insurance Administration (FIA) and other flood insurance interest groups.
Objective: Participate in FIPNC meetings and offer ASFPM’s views and recommendations. Objective: Participate in the Annual National Flood Conference.Objective: Initiate dialog with the National Flood Determination Association and work towards identifying mutual goals and objectives.Objective: Promote No Adverse Impact where possible when performing liaison duties.
Status: Committee members attended the FIPNC and IBHS meetings to stay in-tune with their respective issues as well as share ASFPM’s views. The NFDA was invited to attend the Insurance work group meetings that were held in D.C. to help identify common areas of thinking regarding the NFIP.
Goal 3: Work with FEMA on issues affecting flood insurance including insurance aspects of the Community Rating System and Flood Map Modernization.
Objective: Monitor and provide input on FIA’s insurance, marketing, simplification, and lender compliance efforts and offer ASFPM’s views and recommendations.Objective: Monitor and provide input regarding the effects of different FEMA programs (i.e. Flood Map Modernization) on insurance and offer ASFPM’s views and recommendations.
Status: Through the different meetings that the Committee has attended as well as related correspondences and the March Pod call, the committee has been providing input. Committee members have briefed Mapping Committee members on those aspects of the NFIP Reform bills which will impact map modernization. Committee members continue to coordinate closely with members of the CRS Task Force.
Goal 4: Provide flood insurance related information and assistance to members.
Objective: Respond to member requests for flood insurance information and statistical data.
Status: When general emails or questions are forwarded, Insurance Committee members have provided timely and accurate responses. The Committee continues to improve the ASFPM Insurance Committee webpage with updated and current information. Though the Committee does not get a large volume of calls (and nor are they looking for that), the diversity of the Committee has allowed for most questions to be answered.
Goal 5: Provide information and guidance to members on FEMA’s revised forms such as the Elevation Certificate and Flood Hazard Determination Form
Objective: Develop a one or two page bulletin regarding frequently asked questions with answers and/or article in ASFPM publications related to new forms or changes in existing ones.
Status: Four bulletins were issued that discussed the elevation certificate, Severe Repetitive Loss (from the insurance side), claims handbook and May 2007 changes to the NFIP flood insurance program.
Committee Meeting Minutes and Associated Documents
June 12, 2006 MinutesJune 12, 2006 Attendees (.xls)
ICC Interim Final Rule List of Items - 4/19/2006CRS Spring, 2006 Update
Committee Correspondence
Letter to State Floodplain Managers on FEMA Bulletin on Sever Rep Loss Properties and New Claims Guide 1/07Letter to State Floodplain Managers on Clarification of Photo Requirements for New Elevation Certificate 11/06Letter to State Floodplain Managers on FEMA Bulletin on Planned Rate Changes for May, 2007 11/06Letter to State Floodplain Managers on NFIP Flood Insurance Claims Handbook 9/06
Letter to FEMA Regarding Elevation Certificate Changes 3/06Letter to Members Regarding Elevation Certificate Changes 10/05
Memo to Members Regarding Insurance Agent Training 10/05Letter to FEMA Regarding Insurance Agent Training 10/05FEMA Response Letter to ASFPM Regarding Insurance Agent Training 11/05
Flood Insurance Producers National Committee Minutes
October 30, 2006May 9, 2006May 5, 2006November 11, 2005 November 7, 2005 August 15, 2005
Insitute of Business and Home Safety Flood Executive Committee Minutes
November, 2006July, 2006March, 2006October, 2005
Links
FEMA's NFIP Insurance Claims Handbook (.pdf) 11/06
Managing Large-Scale Risks in a New Era of CatastrophesManaging Large-Scale Risks in a New Era of Catastrophes (The Full Report) .pdfManaging Large-Scale Risks in a New Era of Catastrophes (Executive Summary) .pdf


Committee Information
2007-2008 Goals & Objectives
2006-2007 Status Report
2007-2008 Status Report
Meeting Minutes and Associated Documents
Committee Correspondence

International Insurance Institute, Inc.: Articles

The 8 Characteristics of Awesome Adjustersby Carl Van and Sue TarrachClaims magazine, Dec 1996
Rochelle, an adjuster being managed by one of this article’s authors, was busy one day in the break room reading her claims law book when a co-worker interrupted her concentration with, “I don’t think it’s fair that Carl uses you to do everything for him. H should spread the work around, and not always pile it up on you. I don’t know why he picks on you so much.”
At that moment Rochelle’s manager, Carl, was walking in and overheard the comment (which, although disguised as concern, was actually meant to stir up bad feelings). Before Carl stepped into the room to defend his actions or apologize, Rochelle replied, “I realize he does give me more than anybody else. It makes me feel good that he thinks so highly of me. When someone has that much faith in me, I work hard not to let them down.”
The manager couldn’t have asked for a more positive response, and his respect for her soared. It was her attitude that separated her from her co-workers, that slight but all-important difference in the way a person looks at their circumstances. It was that attitude that allowed her to succeed and propelled her forward in her career while those around her struggled.
Attitude is just one of eight characteristics of what the authors call “awesome adjusters.” Awesome adjusters are the elite. The top 2 percent. Awesome adjusters come in all shapes, sizes and colors, both sexes, and many educational and intellectual levels. As different as they are, however, they also have a great deal in common. The following is an outline of the characteristics, skills and attitudes that these adjusters have in common that make them superior adjusters.
1) Attitude. The single most important characteristic of the awesome adjuster is attitude. It has been said, "There is very little difference between people, but that little difference can make a big difference. The little difference is attitude. The big difference is whether it is positive or negative."
The very best adjusters are people who look for the positive in all situations. For those people, being overburdened with work is an opportunity to demonstrate work ethic. Making mistakes is an opportunity to learn something. Being asked to do more than anyone else is an indication that someone thinks more of you than anyone else.
Managers just love to deal with awesome adjusters. They don’t get bent out of shape when asked to help out. They question the status quo without waging a war against policy or procedure. They always have a suggestion for improvement when they express a concern. They look for ways to make something work, rather than building a case for why it won’t.
There are plenty of solid technicians who are bad adjusters because their focus is on discouraging others instead of encouraging themselves.
2) Desire for excellence. Many years ago Scott and all his co-workers were asked to complete some arbitration forms. When his manager was reviewing the work of the unit to make sure they did it, he skipped over Scott’s file. A co-worker of Scott’s noticed this, and inquired of his manager why he checked everyone else’s work but not Scott’s. The manager replied, “If Scott says he did it…then he did it.” Awesome adjusters believe that whatever one does, it be done in an excellent manner. Scott is a good example. It makes absolutely no difference to him whether the task is important or not. All that matters is his deep-rooted desire to do an excellent job regardless of the circumstances.
This is extremely hard to develop, but not impossible. Most of the time, the desire to do an excellent job comes from personal values instilled at an early age, but sometimes it can be learned. To learn the desire for excellence, one must be exposed to the rewards. This is management’s greatest failing: the practice of attempting to train employees to desire excellence without showing potential rewards. How does anyone know they want something until they have seen it or tried it?
Scott already had the desire for excellence when he became an adjuster. He knew that meant even the little boring things have to get done – like making sure the form is complete, getting a statement when one is needed, documenting the file, attaching the photos in the right place, using the right color ink – because Scott knew that no one can see his good hard work if their attention has been distracted by the little things.
A crucial point here is that the desire for excellence does not impede the ability to accept feedback and constructive criticism. Pride in one’s work is an essential element in the desire for excellence, however it cannot stand in the way of accepting that improvement is possible, and should be sought after.
3) Initiative. Awesome adjusters always look for ways to find the answer before having to ask. They spend their time reading manuals, reviewing memos, doing whatever they can to find the answer before asking their co-workers and managers. Then, they spend their time thinking things through, and developing an informed opinion before going to their manager. Tom is like that. He comes prepared with what he thinks the answer is, and can explain how he got there. Even if – and this is important – all of his efforts were fruitless; it is the fact that he makes the effort that is long remembered and appreciated.
It makes no difference whether Tom is right or wrong because it’s the process that is important. Developing the right answer will come with time and training. The most knowledgeable, well-developed thinkers learn as much (if not more) from their mistakes, errors and failures than from being right. The adjusters who always ask before looking for the answer themselves are less than effective and fall tragically short of their own potential. They simply do not recognize that it is the fear of being wrong – the fear that their manager might think they are not smart – that holds them back..
4) Teamwork. Some adjustors are great in every way on their own work. They truly believe they are team players because they do their own work without bothering anyone. But awesome adjustors recognize that they can sometimes have a greater impact by assisting other members of the team rather than focusing only on their own work. At those times, they offer assistance.
Not only does this help out the team, it improves customer service. A nice fringe benefit that comes along with helping others is the assistance one gets in return.
5) Customer Service and empathy. Awesome adjustors know what business they are in. They do not repair the cars, they do not provide the medical care, they do not rebuild the homes. What adjustors do, is provide customer service. They help arrange for compensation, yes. But what separates the average adjustors from the excellent ones is that the excellent adjustors know that how you deal with people is just as important as what you do for them. Awesome adjustors go even further, and truly desire to help their customers. They want their customers to feel, regardless of the final disposition of the claim, that they were treated with respect and concern. Awesome adjusters are tremendously successful when it comes time for negotiation, because they have built a level of trust with their customers through empathy. Awesome adjusters know, that people trust others to the degree that they feel the other person understands where they are coming from. The adjuster who does not take the time to acknowledge what the customer has gone through has failed to seize a wonderful opportunity to make the process go smoothly.
In the same day, adjusters Martin and Deanna responded to a customer’s telephone complaint of being transferred around in different ways:
Martin: "Well, we have a lot of different departments. Not everyone knows everyone else. If you don’t explain what you need clearly, you might get transferred to someone else. And then if that person is not there to pick up the call, the operator will try someone else. Plus right now we are so busy that we have some people helping out in other departments."
Deanna: "Mrs, Waisner, being transferred around can be very frustrating. If that has happened to you, I apologize. Now that you’ve got me, let me help you."
Martin is setting the stage for an argument by trying to explain how being transferred around can happen. Deanna doesn’t accept that the person has been transferred around, only that if it has happened, she is sorry it happened to the customer. She is not accepting blame. She is simply empathizing with the customer’s frustration. Which of the adjusters will have an easier job at settlement time?
6) Time Management. Awesome adjusters rarely work harder than other adjusters, and usually do not get any more work done than others. However, they more than make up for it in what they get done. Awesome adjusters focus on the high-impact activities. Those things that will yield large results for little effort. Here are some examples:
Kathy takes the time to thoroughly explain the entire process to her customers. She tells her customers, up front, what to expect, when to expect it, and what to do if 80 percent of all "nuisance" calls (calls just asking questions or checking up on the process), occur simply because the customers do not feel comfortable with what is happening or is supposed to happen.
Bob keeps "to-do" lists. This single greatest tool for keeping focused on important items is rarely used by adjusters. Most rely on incoming calls, diary or mail to dictate what they will do that day, then go home feeling like they have no control over their work day.
Jill calls whenever possible instead of sending letters. She uses the fax instead of mail. She speaks of what needs to get done with a sense of importance, and always relates it to the benefit to the customer.
7) Continuing Education. A big separation between good, excellent and awesome adjusters is the dedication they have toward learning. Good adjusters learn the job as they go along. They read what they are told to read, and attend classes that they are told to attend. Excellent adjusters voluntarily seek out and attend additional seminars and classes in order to learn even more than is expected. They read insurance-related articles and new case law updates. Awesome adjusters do all these things, but don one thing more, as in this example:
Dave volunteered to organize passing on the information to the other team members. This meant putting on a small training session, summarizing long legal updates, highlighting articles, and a number of other things. Awesome adjusters become extremely knowledgeable very quickly because they are involved in disseminating information, which raises their level of understanding and practical application to a much higher level.
8) Interpersonal Skills. It has been said in this age of increasing customer service that 80 percent of promotions will go to people who are problem solvers and can get along with other people. The ability to deliver a message, ask questions or provide input on sensitive matters without creating bad feelings is a fundamental trait of excellent adjusters. Awesome adjusters have the uncanny knack of being able to deal with delicate situations and have people actually feel good. Much of this has to do with empathy, but it also has to do with knowing how people like to be treated, and knowing how to find out what is really important to them.
A discussion of job knowledge and technical skills ahs been omitted from this article. The reason is simple. Those are by-products - not characteristics - of awesome adjusters. Those skills are developed because of the characteristics mentioned above. Adjusters (and managers as well) who think they are superior because of their claims knowledge or technical skills alone are often mediocre - they just don't know it.
Carl Van is President & CEO of International Insurance Institute SM, Inc. in Sacramento, Calif. Sue Tarrach is Assistant Vice President of Claims Service with CalFarm Insurance in Sacramento, Calif. The two created and facilitate a full-day workshop through the Insurance Educational Association in Sacramento and San Francisco designed to show students ways to develop the "Eight Characteristics of Awesome Adjusters."

INTERNATIONAL INSURANCE INSTITUTE, Inc. SM 2112 Belle Chasse Hwy, Suite 11-319Gretna, LA 70056click here for contact numberswww.InsuranceInstitute.com

International Student & Scholar Medical Insurance Plan

comprehensive Medical Benefit Plan designed for participants engaged in International Education activities
Underwritten by Markel Insurance CompanyPolicy Number 08-200332
Plan Arranged byThe Harbour Group of Ohio, L.L.C.66 Remick BoulevardSpringboro, Ohio 45066 USA937.885.4200 800.252.8160 Fax 937.885.5380Email: info@hginsurance.comPlease read plan summary below, then fill in or print the enrollment form to enroll on-line,by fax at 937.885.5380, or by mail.

Eligibility
If You are an international student, visiting faculty member, scholar or other person with a current visa (F-1, J-1 or M-1), You are eligible to enroll in the plan. You must be temporarily residing outside Your home country and engaged in full-time educational activities in the USA. Persons with permanent residency are not eligible to enroll in this plan.Eligible Dependents under the Policy include your spouse and your unmarried dependent children under age 19 who have a similar visa and who accompany you while you are engaged in international education activities.
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Please Note:
Eligibility is subject to re-verification at time of application for renewal coverage, and when claims are presented. If it is determined that eligibility requirements are not met on the date of Loss, the claim will not be considered and premium will be refunded for the ineligible period.
This policy is available only to eligible participants, as defined above. In the event You need medical insurance for Your dependents or other family members, please contact The Harbour Group.
How to Enroll for Coverage under the Plan
Enroll On-line:Complete the secure enrollment form below and click the button "Submit my Enrollment Form". If You submit your enrollment form on-line, Your total premium must be paid by VISA or MasterCard and your current I-20 or DS-2019 must be faxed, emailed, or mailed to The Harbour Group before Your enrollment can be completed; or
Enroll by Mail or Fax:Print and complete the enrollment Form and mail or fax along with a copy of Your current I-20 or DS-2019 and payment for the total premium due to The Harbour Group.
Upon receipt of Your completed enrollment, We will send You a student medical insurance ID card, which is for Your use only.
When Coverage Begins and Ends
Coverage begins at 12:01 a.m. on the later of: (1) the date You request on the enrollment form; or (2) the date Your completed enrollment form and total premium are received by The Harbour Group (enrollment forms sent on-line or by fax will not be effective before 12:01 a.m. on the date which is at least twenty four hours after the date the completed enrollment form and total premium are received by The Harbour Group).
Coverage ends at 12:01 a.m. on the earlier of: (1) the last day for which Your premium has been paid; (2) the date You cease to be eligible for this insurance; or (3) the date the plan terminates.
Definitions
The following important definitions apply to the policy:
Accident means a sudden, unexpected and unintended event which is identifiable and caused solely by an external physical force resulting in Injury to an Insured person. Accident does not include a Loss due to or contributed to by disease or Sickness.
Deductible means the amount an Insured is required to pay as provided by the applicable coverage under the policy in the event of a Loss.
Expense means the Usual and Customary charges for Medically Necessary treatment, services or supplies. Such Expense shall not include any amount not customarily charged to persons without insurance.
Hospital means a licensed institution including a tax-supported institution of the state which has on the premises, or prearranged access to, medical and surgical facilities. It must maintain permanent facilities for the care of a Physician. It must have a Registered Nurse (R.N.) always on duty or call. Confinement in the special wing of a Hospital used primarily as a nursing rest, convalescent or extended care facility is not confinement in a Hospital, unless such confinement is because of a lack of space in the Hospital’s full service wing.
Injury means bodily harm caused by an Accident which occurs while this policy is in force and is the sole cause of the Loss.
Insured means an eligible student or scholar as described in the Eligibility section above.
Loss means medical Expense caused by Injury or Sickness and covered by this policy.
Medically Necessary means medical services, supplies or treatments authorized by a Physician to treat an Insured person’s bodily Injury or Sickness which are: (1) consistent with the symptoms or diagnosis; (2) appropriate and accepted according to good medical practice standards; (3) not primarily for the convenience of the Insured person, Physician or other providers; and (4) consistent with the most appropriate supply or level of services which can safely be provided to the patient.
Physician means any practitioner of the healing arts, licensed by the state in which he practices and acting within the scope of his license, including a duly licensed podiatrist, surgeon, osteopath, dentist, chiropractor, optometrist, psychologist, physical therapist, and graduate nurse. Physician shall not include a member of the Insured’s immediate family.
Pre-existing Condition means any condition for which medical advice or treatment was received or recommended within the six months immediately preceding Your effective date of coverage. This exclusion applies for 12 months after Your effective date of coverage. This exclusion does not apply to a pregnancy existing on Your effective date of coverage. This policy shall credit the time You were previously covered under a previous health insurance plan or policy or employer provided health benefit arrangement, if the previous coverage was continuous to a date not more than 63 days prior to the effective date of the new coverage. Such credit shall apply to the extent that the previous coverage was substantially similar to the new coverage. The creditable coverage outlined above means any prior health care coverage as defined in HIPAA which includes group coverage; individual coverage; Medicare; Medicaid; military service related care; Indian health service or tribal organization coverage; state health benefits risk pool; a public program offered under the Federal Employees Health Benefits Program: a public health plan: and Peace Corps Act Health Plan; state children’s health plans (S-CHIP); and foreign national health plans (this includes those health plans maintained by foreign governments, not just insurance coverage through a carrier in a foreign jurisdiction).
Sickness means disease or illness which causes a Loss while the Insured is covered by this policy. "Sickness" includes normal pregnancy and complications of pregnancy.
Usual and Customary Expense means an Expense which: (1) is charged for treatment, supplies or medical services Medically Necessary to treat the Insured’s condition; and (2) does not exceed the usual level of charges made for similar treatment, supplies or medical services in the locality where the Expense is incurred.
We, Us, or Ours means Markel Insurance Company.
You, Your, or Yours means the Insured student or scholar.
Extension of Benefits
If an Insured is Hospital confined on the date of termination, benefits will continue as long as he or she is continuously Hospital confined, up to a maximum of 90 days. Benefits paid for a covered condition before the expiration date and during the extension of benefits will not exceed the limits of this policy.
Note: Please print a copy of this document and retain for your records.
Accident and Sickness Benefits
Per Injury or Sickness

MaximumBenefit
Deductible
Insured Student or Scholar
$250,000
$250*
* The Deductible will be reduced to $100 for the Insured Student or Scholar if initial medical treatment or referral is provided by the college or university’s Student Health Center.
When an Insured suffers a Loss from an Injury or Sickness, We will pay the covered medical Expense up to the maximum benefit, after the Deductible (see Definitions) is met. After the Deductible has been met, the policy will pay 80% of Expenses to the maximum benefit of $250,000.
Pre-Admission Certification
The policy includes a cost-containment program which requires pre-admission certification of all non-emergency Hospital admissions, outpatient surgical procedures, or any diagnostic procedures in excess of $500. In emergency situations, notification must be made within 24 hours. For information or notification call Pioneer at 866.653.2542 or 413.539.9900.
Hospital Inpatient Expense Benefits
When You suffer a Loss from an Injury or Sickness that requires Hospital confinement, We will pay the Expense incurred. Benefits are provided as follows:
Hospital Room and Board Expense: When Your Injury or Sickness requires Hospital confinement, We will pay the Hospital room and board Expense for a semi-private room, up to $750 per day. An intensive care room will be covered when Medically Necessary, up to a maximum of $1,000 per day.
Hospital Miscellaneous Expense: We will pay Expenses incurred by You during a Hospital confinement or as an outpatient for day surgery. We will pay for anesthesia, operating room, laboratory tests, x-rays, oxygen, drugs, medicines, dressings, and other necessary non-room and board Expenses.
Pre-Admission Tests Expense: We will pay the Hospital Expense for use of Outpatient facilities as needed for tests before You are admitted for surgery, provided that (1) tests are required for diagnosis and treatment of the ailment for which surgery will be done; (2) a Hospital bed and operating room have been reserved before the tests are made; (3) the surgery is done within seven days after the tests; and (4) the Insured is physically present for tests.
Surgical Expense: When Your Injury or Sickness requires surgery, We will pay the Expense based on the MDR (Medical Data Research) survey of surgical fees valued at the 75th percentile. Only one surgical procedure will be covered when multiple procedures are performed, unless Medically Necessary. If the surgery requires the services of an anesthetist, who is not employed or retained by the Hospital in which the operation is performed, We will pay the Loss incurred. If the surgery requires the services of an assistant surgeon, We will pay the Loss incurred.
In-Hospital Physician Expense: When Your Injury or Sickness requires the services of a Physician, We will pay the Expense for such services.
Licensed Nurse Expense: When Your Injury or Sickness requires the services of an R.N. or licensed practical nurse, We will pay the Expense.
Outpatient Expense Benefits
When You suffer a Loss from an Injury or Sickness that does not require Hospital confinement, We will pay the Expense incurred. Benefits are provided as follows:
Surgical Expense: When Your Injury or Sickness requires surgery, We will pay the Expense based on the MDR (Medical Data Research) survey of surgical fees valued at the 75th percentile. Only one surgical procedure will be covered when multiple procedures are performed, unless Medically Necessary. If the surgery requires the services of an anesthetist, who is not employed or retained by the Hospital in which the operation is performed, We will pay the Loss incurred. If the surgery requires the services of an assistant surgeon, We will pay the Loss incurred.
Outpatient Physician Fees Expense: When Your Injury or Sickness requires the services of a Physician, while not confined to a Hospital, We will pay the Expense.
Emergency Medical Expense: When Your Injury or Sickness requires the emergency medical services at a Hospital, We will pay the Expense. Emergency medical services means care for a sudden onset of an ailment which could place Your life in danger if not treated at once. We do not pay such Expense unless care is given within 12 hours after the illness begins within 72 hours after an Accident.
Hospital Outpatient Expense: When Your Injury or Sickness requires the use of outpatient facilities of a Hospital for an emergency or operating room, under the Physician’s direction, We will pay the Expense.
Other Medical Expense Benefits
When You suffer a loss from an Injury or Sickness, We will pay the Expense incurred. Benefits are allocated as follows:
Consultant or Specialist Expense: When Your Injury or Sickness requires the services of a consultant or specialist, as requested by the attending Physician, We will pay the Expense.
Ambulance Expense: When Your Injury or Sickness requires the use of an ambulance or air ambulance, We will pay the Expense, up to a maximum of $350.
Outpatient Diagnostic X-ray and Laboratory Expense: When Your Injury or Sickness requires diagnostic x-ray or laboratory services, under the Physician’s direction, We will pay the Expense up to the maximum of $1,000.
Outpatient Prescription Medicines Expense: When Your Injury or Sickness requires prescribed medicines, We will pay 50% of the Expense up to a maximum of $500. This shall include coverage for hormone replacement therapy that is prescribed or ordered for treating symptoms and conditions of menopause.
Physical Therapy Expense: Including, but not limited to diagnosis, evaluation, diagnostic x-ray/lab, and therapeutic modalities, We will pay the Expense up to a maximum of five visits.
Durable Medical Equipment: When Your Injury or Sickness requires the use of durable medical equipment, We will pay for the rental charge or the purchase of new equipment, whichever is less.
Eyeglasses/Hearing Aids: We will pay the Expense for repair of eyeglasses, contact lens or hearing aids when required as a direct result of an Injury.
Inpatient Psychiatric Expense: We will pay the Expense for Hospital room and board, Hospital Miscellaneous Expense and the services of a licensed pyschiatrist or licensed psychologist up to $5,000 for treatment of a mental or nervous disorder.
Outpatient Psychiatric Expense: If while not confined to a Hospital, Your Sickness requires the services of a licensed psychiatrist or licensed psychologist, We will pay 50% of the Expenses up to a maximum of $500. See Mandated Benefits for further information on Mental Nervous Expense.
Motor Vehicle Accident: We will pay the Expense for treatment of an Injury sustained as the result of a covered motor vehicle Accident up to a maximum of $50,000.
Mammogram Expense: We will provide benefits for Expenses for a baseline mammogram for women and a screening mammogram. This benefit is not subject to the Deductible and coinsurance.
Pap Smear Expense: We will provide benefits for Expenses for an annual cervical cytologic screening and cervical cytologic screening for women upon certification by an attending Physician that the test is Medically Necessary. This benefit is not subject to the Deductible and coinsurance.
Mandated Benefits:
Certain benefits are mandated by state regulation. The mandated benefits which apply to insured scholars will be determined by the applicable regulations of the state in which the university or school is located that the insured scholar actively attends. Please contact the Claims administrator for further details.
Emergency Evacuation Benefit—$50,000
We will pay for covered Emergency Evacuation Expenses incurred if the Insured suffers an Injury or emergency Sickness that requires emergency evacuation.
Any Expenses for Emergency Evacuation require prior approval from Us.
The Physician must order the Emergency Evacuation and must certify that the severity of the Insured’s Injury or emergency Sickness warrants his or her Emergency Evacuation.
All transportation arrangements made for the Emergency Evacuation must be by the most direct and economical conveyance and route possible.
If the Insured is hospitalized for more than five consecutive days, We will pay for Expenses:
To return the Insured from the Hospital or other medical facility where the Insured is confined to the Insured’s home country;
To bring a family member to and from the Hospital or other medical facility where the Insured is confined, not to exceed the cost of one round trip economy airfare ticket. The aggregate maximum payable for this benefit is $1,000; and
For transportation of an escort if the Physician recommends that the Insured’s condition requires an escort.
The maximum payable under this benefit is $50,000.
Repatriation of Remains Benefit—$50,000
If the Insured suffers a covered Loss of life, We will pay, subject to the limitations stated below, for covered Expenses incurred to return the Insured’s remains to their home country (in accordance with the applicable international requirements).
Covered Expenses include, but are not limited to, Expenses for:
Embalming;
Cremation;
The most economical coffins or receptacles adequate for transportation of the remains;
Transportation according to airline tariffs of the remains by the most direct and economical conveyance and route possible; and
Charges incurred to return any of the Insured’s dependent children accompanying the Insured, along with a qualified escort, if required to their home country.
Any Expenses for repatriation of remains require prior approval from Us.
The maximum payable under this benefit is $50,000.
Definitions
The following definitions apply to the Emergency Evacuation Benefit and the Repatriation of Remains Benefit:
Covered Emergency Evacuation Expenses are those for Medically Necessary Transportation, including Usual and Customary medical services and supplies incurred in connection with the Emergency Evacuation of the insured person. Expenses for Transportation must be: (1) recommended by the attending Physician; and (2) required by the standard regulations of the conveyance transporting the Insured person.
Emergency Evacuation means: (1) the Insured person’s medical condition warrants immediate Transportation from the place where the Insured person is injured or sick to the nearest Hospital where appropriate medical treatment can be obtained; (2) after being treated at a local Hospital, the Insured person’s medical condition warrants Transportation to their Home Country (where he or she resides) to obtain further medical treatment or to recover; or (3) both (1) and (2) above.
Transportation means any land, sea or air conveyance required to transport the insured person during an Emergency Evacuation. Transportation includes, but is not limited to, air ambulance, land ambulance and private motor vehicles.
Accidental Death & Dismemberment Benefits
Accidental Death and Dismemberment covers the Insured for a Loss as shown below. The Loss must result from an Accident, directly and independently of all other causes. The Accident must take place while the person is Insured under this policy. Also, the Loss must take place within 52 weeks after the Accident.

Principal
Insured participant
$10,000
The following table shows the amounts We will pay:
For Loss Of:
Amount
Life
Principal
Both hands or both feet or sight of both eyes
Principal
One hand and one foot
Principal
One hand and sight of one eye
Principal
One foot and sight of one eye
Principal
One hand or one foot or sight of one eye
1/2 Principal
The most We will pay for all Losses to an Insured as the result of one Accident is the principal shown on the schedule.
Loss to hands and feet means severance at or above the wrist or ankle joints. Loss of sight means total and irrecoverable loss of sight.
With regard to Accidental Death & Dismemberment Benefits, We will not pay for a Loss caused in any way by: (1) Bodily or mental infirmity or illness; (2) Infection; except pyogenic infection in a cut or wound caused by an Accident; or (3) Medical or surgical treatment; except for surgery which results from an Accident.
Conformity With State Statutes
Any provision of this plan which, on its effective date, is in conflict with the statutes of the state in which it is issued, is hereby amended to conform to the minimum requirements of such statutes.
General Exclusions
The policy does not cover Loss nor provide benefits for:
Expenses for dental treatment, except for treatment resulting from Injury to natural teeth; or as specifically provided by a Sickness Dental Expense Benefit, if included in this policy;
Services normally provided without charge by the college’s health service, infirmary or Hospital, or employees; or treatment provided in a government Hospital unless the Insured is legally obligated to pay such charges;
Routine eye exams and contacts; replacing eyeglasses or prescription therefor; routine examinations and services related to hearing examinations or hearing aids except as required for repair caused by an Injury, or treatment for hearing defects not related to an Injury or Sickness;
Routine physical examinations; preventive care; elective surgery and elective treatment; services solely to improve appearance, for personal hygiene, services specifically for dietary control, custodial, sanitarial or rest care or fertility testing;
Cosmetic surgery. Cosmetic surgery does not include reconstructive surgery which results from trauma, infection or other diseases of the involved part; reconstructive surgery because of congenital disease or deformity of a dependent child. Cosmetic surgery due to congenital defects will be covered for newborn children;
Chiropractic services, acupuncture;
Treatment or supplies for the newborn infant;
Injury or Sickness resulting from jet skiing, water skiing, snow skiing, snowboarding, surfing, wake boarding, scuba diving, bobsledding, mountain climbing, use of an all terrain vehicle (ATV), skydiving, recreational parachuting, hang gliding, glider flying, parasailing, sail planning, bungee jumping, or flight in any kind of aircraft, except while riding as a passenger on a regularly scheduled flight of a commercial airline;
Injury or Sickness resulting from any declared or undeclared war; or Injury due to participation in a riot; commission of or attempt to commit a felony;
Suicide, attempted suicide or intentionally self-inflicted Injury;
Injury or Sickness while in the armed forces of any country. When an Insured enters such armed forces, We will refund the unearned pro rata premium to the Insured;
Injury or Sickness covered by any worker’s compensation or occupational disease law;
Injury or Sickness resulting from being under the influence of alcohol or drugs unless taken on a Physician’s advice;
Expenses for organ or tissue transplants;
Injury resulting from the practice or play of intercollegiate or professional sports;
Pre-Existing Conditions;
Expenses for services or supplies which are experimental or investigative in nature, and any such items requiring federal or other governmental agency approval which was not received at the time services were rendered;
Expenses incurred within Your home country or country of regular domicile;
Expenses resulting from a motor vehicle Accident if the Insured is not properly licensed to operate the motor vehicle within the jurisdiction in which the Accident takes place (this exclusion will not apply to passengers if they are Insured under the policy);
Expenses for voluntary termination of pregnancy;
Expenses for diagnosis or treatment of acne or sebaceous cyst; or
False labor, occasional spotting, Physician prescribed rest during the period of pregnancy; morning sickness, or similar conditions associated with the management of a difficult pregnancy, but not constituting a distinct Complication of Pregnancy;
Assistance Services
In addition to the insurance benefits described in this brochure, the plan includes access to a worldwide assistance network. In the event You need help with a medical or legal situation, You will be able to call (toll free) the assistance center, which is staffed 24 hours a day by professional, multi-lingual assistance specialists. The assistance network specialists can provide:
Help in locating appropriate medical care;
Assistance in establishing contact with family members or friends, personal Physician and/or educational institution;
Emergency message transmittal;
Arrangements and transportation costs for a family member or friend to travel to Your bedside in the event You are hospitalized for more than seven consecutive days;
Arrangement and coordination of a medical evacuation or repatriation;
Referral to legal assistance, if necessary; and
Assistance with other types of medical and travel emergencies.
Upon enrollment in the policy, We will send You detailed information about how to contact the assistance service center, along with Your Insurance ID card.
Monthly Premium Rates
The rates below are valid for enrollment with an effective date on or before July 31, 2009.
Student or Scholar
Age of Student
Monthly Premium
Under age 19
$63.00
19-23
$69.00
24-29
$87.00
30-35
$135.00
36-49
$295.00
50-64
$390.00
65 & older
Call The Harbour Group
DependentsNote: This policy is available only to eligible participants, as defined above. In the event You need medical insurance for Your dependents or other family members, please contact The Harbour Group by calling 1.800.252.8160, by email at info@hginsurance.com, or on-line at www.hginsurance.com/requestinfo.html.
Premium Refunds
Upon enrollment in the policy, the first three months premium is considered full earned and non-refundable. After three months, a pro-rata premium refund will be considered only for entry into the armed forces or return to Your home country, and only if claims have not been submitted. The refund request must be in writing and Your insurance ID card must be returned with Your request. All premium refunds are subject to a $50 administrative fee.
Privacy Policy
We maintain physical, electronic and procedural safeguards that comply with federal standards to protect Your information for any fundraising, marketing or research activities.
We use and disclose Your information to determine Your eligibility for plan benefits, to facilitate payment for treatment and services provided to You, to coordinate benefits and to carry out the necessary insurance-related activities. We use or disclose the minimum information necessary to process a claim or answer a claims inquiry. We may also disclose Your information to law or government agencies when required by law to do so.
Under the privacy laws, You have unlimited access to Your information. You may limit how We use and disclose Your information and get a listing of instances where it was disclosed. You may request that We correct inaccurate information or add missing information.
If You have any questions about Your rights, Our Privacy Practices or You want to file a complaint, please contact Our Privacy Officer at: 800.431.1270 or www.markelah.com.

Enrollment Form
International Student & Scholar Medical Insurance 2008-2009
If you are paying the Premium by credit card you may enroll on-line or you may fax or mail the completed Enrollment Form. If you are paying the premium by check or money order, please mail the Enrollment Form with your premium payment to The Harbour Group.
Requirement–If you submit the Enrollment Form electronically, you must fax a copy of your I-20 or DS-2019 to The Harbour Group within 48 hours for your Enrollment Form to be valid. If you mail or fax your Enrollment Form, a copy of your I-20 or DS-2019 must be included.
I Wish to Enroll For Insurance Under The Terms of The Policy As Follows:
Last Name of Student
First Name

Male Female
Date Of Birth
JanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecember 12345678910111213141516171819202122232425262728293031 1942194319441945194619471948194919501951195219531954195519561957195819591960196119621963196419651966196719681969197019711972197319741975197619771978197919801981198219831984198519861987198819891990199119921993199419951996199719981999200020012002200320042005200620072008
U.S.A. Street Address
City
State:
ALAKAZARCACOCTDEDCFLGA HIIDILINIAKSKYLAMEMDMA MIMNMSMOMTNENVNHNJNMNYNC NDOHOKORPARISCSDTNTXUT VTVAWAWVWIWY Zip:
U.S.A. Telephone Number
E-mail (required)
Name of School/City
Requested Effective Date * JulyJanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecember 2812345678910111213141516171819202122232425262728293031 20082009 * Insurance will be effective on the later of: the date requested; or the date a completed enrollment form and total premium are received by The Harbour Group. (Enrollment forms sent on-line or by fax will not be effective before 12:01 a.m. on the date which is at least twenty four hours after the date the completed enrollment form and total premium are received by The Harbour Group). Acceptance of all enrollment forms will be subject to approval by Markel Insurance Company. See "When Coverage Begins")
Type of visa held:
F-1 J-1 M-1 Other (describe)
Home Country:
Eligibility (check one):
Undergraduate Graduate Scholar Faculty Trainee Other (describe)
Please complete for Spouse and Child(ren) under 19 to be insured.
Spouse Name:
MaleFemale
Date Of Birth
JanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecember
12345678910111213141516171819202122232425262728293031
1942194319441945194619471948194919501951195219531954195519561957195819591960196119621963196419651966196719681969197019711972197319741975197619771978197919801981198219831984198519861987198819891990199119921993199419951996199719981999200020012002200320042005200620072008
Child 1 Name:
MaleFemale
Date Of Birth
JanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecember
12345678910111213141516171819202122232425262728293031
198819891990199119921993199419951996199719981999200020012002200320042005200620072008
Child 2 Name:
MaleFemale
Date Of Birth
JanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecember
12345678910111213141516171819202122232425262728293031
198819891990199119921993199419951996199719981999200020012002200320042005200620072008
Child 3 Name:
MaleFemale
Date Of Birth
JanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecember
12345678910111213141516171819202122232425262728293031
198819891990199119921993199419951996199719981999200020012002200320042005200620072008
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Enter the months of coverage you require and click on "CALCULATE PREMIUM" to preview your premium.
Number of Months Requested(minimum 3/maximum 12)
> >
3456789101112
Monthly Premium
X $
Total Premium(amount of check, money order or credit card payment)
= $
Note: If paying by credit card, Total Premium amount will be charged at time of enrollment.
I hereby certify that as the student applicant named above, I am a non-resident alien and not a resident of the host country and that I am temporarily engaged in international education activities on a full time basis. Further, I understand that an Insured whose coverage lapsed shall be subject to all Policy exclusions as of any subsequent effective date, and I understand that Markel Insurance Company will not pay benefits for one year for Pre-existing Conditions.
X
Student or Scholar's Signature and Date (only if Enrollment Form is faxed or mailed)
Payment:
Check Money Order VISA MasterCard
Card Number:
Security Code:
Expiration Date:
010203040506070809101112 2008200920102011201220132014201520162017
Name on Credit Card:
The Security Code provides an additional security measure to prevent card misuse within online transactions. For the majority of credit cards, the security code is the last three digits of the number shown above the signature strip on the reverse side of the credit card.
I-20 or DS-2019 Submission
Method of Submission:
MailE-MailFax
I confirm that I have read and accept all of the provisions of the plan,as stated in this document. I Agree